Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Updated to PS 20.0.1 But CC Persists in Showing Option to Update to PS 19.1.7

Explorer ,
Nov 28, 2018 Nov 28, 2018

Howdy,

I updated to PS 20.0.1 several days ago but the Creative Cloud desktop application persists in showing an option for me to update to PS 19.1.7 !!!

Can anyone shed any light into why CC thinks I might need to update to a PREVIOUS version of PS???  Makes absolutely NO sense to me; but what do I know??

Thanks,

Mel

814
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Nov 28, 2018 Nov 28, 2018

Hi! I am a little confused. I looked under the updates that I have for PS and there is no 20.0.1 -- the latest version is 19.1.7. Did you update a different app at the same time as Photoshop?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 30, 2018 Nov 30, 2018

Same here!

It shows 20.0.1 is installed and same time it offers an Update (Downgrade) to 19.1.7

And same with Bridge CC, i have Version 9.0.1 and Adobe offers Upgrade/Downgrade to Version 8.1

The installed Version have Tons of Bugs, but i will keep it until Adobe will answer the question here.

Here is a Screenshot.

downgrade.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 01, 2018 Dec 01, 2018

The answer is that is you installed 19 and did not remove it when upgrading to 20, therefore minor updates to 19 are offered. 19.1.6 to 19.1.7.  Since many problems with 20 are being reported, keep 19 for the time being. You can have both.

There is no "downgrade". Installing or updating 19 will not remove 20. They are separate installs.

Also if you are not offered the 20 upgrade, at least in the Mac, your OS is 10.11 or earlier and does not meet requirements.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 18, 2018 Dec 18, 2018

Thank you, gener7​, that makes sense.  I don't recall having the option to uninstall PS CC v19 (or not) when I installed v20, but no problem, I'll keep v19 until I'm satisfied no v20 bugs that affect me.  Thx again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 01, 2019 Nov 01, 2019
LATEST

I have the same thing here.  Can 19.1.7 be uninstalled with no problem then if I'm using 20.0.7?  And what should I pick below?  Thank you in advance! Untitled-1.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines