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Participant
January 27, 2025
Question

Using canon ipf8400 with photoshop CC

  • January 27, 2025
  • 3 replies
  • 290 views

Can anyone comment on the following please:

I'm using Photoshop CC on a laptop PC with an older Canon ipf8400 printer.  Canon provides a print plug in for this printer to use with photoshop which you load via the File/export/ipf8400plugin menu.  I have always used the plug in to print in the past, but recently switched from a desktop to an MSI laptop.  After loading all the drivers and software from Canon's website onto the laptop, I can't get the Canon plug in to load in photoshop.  When I use the file/export/ipf8400plugin menu I get the following error:  "the required profile to peform color processing is not available."  I have no idea what this means and thus don't know how to fix it.

     However, I can print to the ipf8400 using the adobe photoshop File/print menu.  So two quesiont:

1.  Any idea what the error message means and how to fix it?

2.  If not, is there any disadvantage or reason not to just use the Adoble Photoshop File/Print menu to print my photos.  I would call myself an advanced amateur photographer in skill level, so i would need the Adobe File/print menu to deliver roughly equal results to the Canon Plug in.

    3 replies

    davescm
    Community Expert
    Community Expert
    February 5, 2025

    You should be fine just using the Photoshop File > Print menu which will communicate directly with the Canon print driver and will actually show you the Canon print driver menus if you click on Print settings in the Photoshop print dialogue. I do that here with an Epson printer.

     

    Dave

    NB, colourmanagement
    Community Expert
    Community Expert
    February 5, 2025

    @mgenero for an older printer model, Canon may not have made a compatible plug-in (for newer versions of PS). You'd ned to talk to their support I think -

    BUT do you have to have the plug in?

    It is frustrating how devices get left behind by SW updates when still working fine 

    You can't simply print direct from Photoshop using a regular printer driver? 

     

    neilB

    kglad
    Community Expert
    Community Expert
    January 27, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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