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J
jimo5FA2
Participant
May 11, 2021
Resuelto

Using photoshop my laptop overheats

  • May 11, 2021
  • 3 respuestas
  • 6784 visualizaciones

whenever i run photoshop my laptop fans start spinning and suddenly my gets so heated up i can't put it on my lap.

Is it normal to overheat while using this program.

Este tema ha sido cerrado para respuestas.
Mejor respuesta de davescm

That is a non genuine, hacked, copy of Photoshop. We cannot help you further. 

There is a high chance you have malware from such stolen software

Dave

3 respuestas

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
May 11, 2021
@jimo5FA2 wrote:

suddenly my gets so heated up i can't put it on my lap.

 

Despite the name "laptop", it's a best practice not to use them on laps.

 

~ Jane

 

 

    J
    jimo5FA2Autor
    Participant
    May 11, 2021

    Thank you for the advice 

    L
    Lumigraphics
    Legend
    May 11, 2021

    My suggestion would be to uninstall all of the hacked copies of Adobe products, run a virus/malware scan on the computer, consider reinstalling Windows, then once things are cleaned up, download the legitimate version of Photoshop from Adobe's website.

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    May 11, 2021

    We could get some idea if you open Photoshop and go Help > System info > Copy and paste to this thread.

    J
    jimo5FA2Autor
    Participant
    May 11, 2021

    Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x32
    Operating System: Windows 8.1 64-bit
    Version: 6.3
    System architecture: Intel CPU Family:6, Model:5, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2494 MHz
    Built-in memory: 8097 MB
    Free memory: 2476 MB
    Memory available to Photoshop: 3255 MB
    Memory used by Photoshop: 70 %
    3D Multitone Printing: Disabled.
    Touch Gestures: Disabled.
    Windows 2x UI: Disabled.
    Image tile size: 128K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=1080, right=1920
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=1024
    glgpu[0].GLName="Intel(R) HD Graphics 4400"
    glgpu[0].GLVendor="Intel"
    glgpu[0].GLVendorID=32902
    glgpu[0].GLDriverVersion="20.19.15.5063"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="Intel(R) HD Graphics 4400"
    glgpu[0].GLRendererID=2582
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
    glgpu[0].GLDriverDate="20181029000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.5063"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
    clgpu[0].CLPlatformVersion="1.2 "
    clgpu[0].CLDeviceVersion="1.2 "
    clgpu[0].CLMemoryMB=1488
    clgpu[0].CLName="Intel(R) HD Graphics 4400"
    clgpu[0].CLVendor="Intel(R) Corporation"
    clgpu[0].CLVendorID=32902
    clgpu[0].CLDriverVersion="20.19.15.5063"
    clgpu[0].CUDASupported=0
    clgpu[0].CLBandwidth=0
    clgpu[0].CLCompute=0
    License Type: Tryout Version
    Serial number: Tryout Version
    Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014 (32 Bit)\
    Temporary file path: C:\Users\mmobe\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 166.6G, 59.7G free
    Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Required\Plug-ins\
    Primary Plug-ins folder: not set

    Installed components:
    A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
    ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
    adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
    AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
    AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
    AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
    AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
    AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
    AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
    AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
    AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
    adobe_caps.dll Adobe CAPS 8,0,0,7
    AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
    ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
    amtlib.dll AMTLib 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
    ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
    AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
    AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
    Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
    BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
    boost_date_time.dll photoshopdva 8.0.0
    boost_signals.dll photoshopdva 8.0.0
    boost_system.dll photoshopdva 8.0.0
    boost_threads.dll photoshopdva 8.0.0
    cg.dll NVIDIA Cg Runtime 3.0.00007
    cgGL.dll NVIDIA Cg Runtime 3.0.00007
    CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
    CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
    CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
    dvaaudiodevice.dll photoshopdva 8.0.0
    dvacore.dll photoshopdva 8.0.0
    dvamarshal.dll photoshopdva 8.0.0
    dvamediatypes.dll photoshopdva 8.0.0
    dvametadata.dll photoshopdva 8.0.0
    dvametadataapi.dll photoshopdva 8.0.0
    dvametadataui.dll photoshopdva 8.0.0
    dvaplayer.dll photoshopdva 8.0.0
    dvatransport.dll photoshopdva 8.0.0
    dvaui.dll photoshopdva 8.0.0
    dvaunittesting.dll photoshopdva 8.0.0
    dynamiclink.dll photoshopdva 8.0.0
    ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
    icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
    icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
    imslib.dll IMSLib DLL 7.0.0.145
    JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
    libeay32.dll The OpenSSL Toolkit 0.9.8g
    libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
    libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
    libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
    LogSession.dll LogSession 7.2.1.3399
    mediacoreif.dll photoshopdva 8.0.0
    MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
    pdfsettings.dll Adobe PDFSettings 1.04
    Photoshop.dll Adobe Photoshop CC 2014 15.0
    Plugin.dll Adobe Photoshop CC 2014 15.0
    PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit) 5.0.0
    PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 5.0.0.74
    PSArt.dll Adobe Photoshop CC 2014 15.0
    PSViews.dll Adobe Photoshop CC 2014 15.0
    SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
    ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
    ssleay32.dll The OpenSSL Toolkit 0.9.8g
    svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
    tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
    tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
    TfFontMgr.dll FontMgr 9.3.0.113
    TfKernel.dll Kernel 9.3.0.113
    TFKGEOM.dll Kernel Geom 9.3.0.113
    TFUGEOM.dll Adobe, UGeom© 9.3.0.113
    updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
    VulcanControl.dll Vulcan Application Control Library 5.0.0.82
    VulcanMessage5.dll Vulcan Message Library 5.0.0.82
    WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
    wu3d.dll U3D Writer 9.3.0.113


    Required plug-ins:

    3D Studio 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Accented Edges 15.0
    Adaptive Wide Angle 15.0
    Angled Strokes 15.0
    Average 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Bas Relief 15.0
    BMP 15.0
    Camera Raw 8.0
    Camera Raw Filter 8.0
    Chalk & Charcoal 15.0
    Charcoal 15.0
    Chrome 15.0
    Cineon 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Clouds 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Collada 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Color Halftone 15.0
    Colored Pencil 15.0
    CompuServe GIF 15.0
    Conté Crayon 15.0
    Craquelure 15.0
    Crop and Straighten Photos 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Crop and Straighten Photos Filter 15.0
    Crosshatch 15.0
    Crystallize 15.0
    Cutout 15.0
    Dark Strokes 15.0
    De-Interlace 15.0
    Dicom 15.0
    Difference Clouds 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Diffuse Glow 15.0
    Displace 15.0
    Dry Brush 15.0
    Eazel Acquire 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Embed Watermark 4.0
    Entropy 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Export Color Lookup NO VERSION
    Extrude 15.0
    FastCore Routines 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Fibers 15.0
    Film Grain 15.0
    Filter Gallery 15.0
    Flash 3D 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Fresco 15.0
    Glass 15.0
    Glowing Edges 15.0
    Google Earth 4 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Grain 15.0
    Graphic Pen 15.0
    Halftone Pattern 15.0
    HDRMergeUI 15.0
    IFF Format 15.0
    Ink Outlines 15.0
    JPEG 2000 15.0
    Kurtosis 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Lens Blur 15.0
    Lens Correction 15.0
    Lens Flare 15.0
    Liquify 15.0
    Matlab Operation 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Maximum 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Mean 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Measurement Core 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Median 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Mezzotint 15.0
    Minimum 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    MMXCore Routines 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Mosaic Tiles 15.0
    Multiprocessor Support 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Neon Glow 15.0
    Note Paper 15.0
    NTSC Colors 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Ocean Ripple 15.0
    OpenEXR 15.0
    Paint Daubs 15.0
    Palette Knife 15.0
    Patchwork 15.0
    Paths to Illustrator 15.0
    PCX 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Photocopy 15.0
    Photoshop 3D Engine 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Photoshop Touch 14.0
    Picture Package Filter 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Pinch 15.0
    Pixar 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Plaster 15.0
    Plastic Wrap 15.0
    PNG 15.0
    Pointillize 15.0
    Polar Coordinates 15.0
    Portable Bit Map 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Poster Edges 15.0
    Radial Blur 15.0
    Radiance 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Range 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Read Watermark 4.0
    Render Color Lookup Grid NO VERSION
    Reticulation 15.0
    Ripple 15.0
    Rough Pastels 15.0
    Save for Web 15.0
    ScriptingSupport 15.0
    Shake Reduction 15.0
    Shear 15.0
    Skewness 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Smart Blur 15.0
    Smudge Stick 15.0
    Solarize 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Spatter 15.0
    Spherize 15.0
    Sponge 15.0
    Sprayed Strokes 15.0
    Stained Glass 15.0
    Stamp 15.0
    Standard Deviation 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    STL 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Sumi-e 15.0
    Summation 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Targa 15.0
    Texturizer 15.0
    Tiles 15.0
    Torn Edges 15.0
    Twirl 15.0
    Underpainting 15.0
    Vanishing Point 15.0
    Variance 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Water Paper 15.0
    Watercolor 15.0
    Wave 15.0
    Wavefront|OBJ 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    WIA Support 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    Wind 15.0
    Wireless Bitmap 15.0 (2014.0.0 20140508.r.58 2014/05/08:23:59:59)
    ZigZag 15.0

    Optional and third party plug-ins: NONE

    Plug-ins that failed to load: NONE
    Flash:
    Installed TWAIN devices: NONE

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    May 11, 2021

    @davescm No wonder the laptops running hot 🤣


    @Ged_Traynor A whole new meaning to hot software 🙂

    Dave

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      May 11, 2021

      Hi

      It really depends on the version of Photoshop you have and your laptops system specs, what processor, RAM, GPU and system drive does the laptop have

      J
      jimo5FA2Autor
      Participant
      May 11, 2021

      I have DELL Latitude E7440 laptop. I bought this laptop in used form.

      CPU: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz 2.50 GHz

      RAM: 8.00 GB

      GPU: HD Graphics Family

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