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Using tutorial pictures, loading problem?

New Here ,
Nov 02, 2021 Nov 02, 2021

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Im trying to open tutorial pictures to learn photoshop use. I get a report "Embedded profile mismatch"

The photo opens, but after few seconds photoshop closes? what can i do to make it work?

-Asko

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Windows

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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Hi, what version of Adobe Photoshop are you using? What OS are you running it on?

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Photoshop (23.0)

Windows 10 Home

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New Here ,
Nov 02, 2021 Nov 02, 2021

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i unchecked the "use graphics processor" from preferences/performance and now its working. Is it okay to leave it like that?

-Asko

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Everything seemed to work ok, but when im adding an image with the "place embedded" command in layers tutorial it shuts down photoshop. ??? any ideas whats wrong?

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Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

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Hi, thank you for providing us with all this useful information. Have you tried doing a fresh install of Adobe Photoshop? I recommend that you use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.

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Adobe Community Professional ,
Nov 25, 2021 Nov 25, 2021

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Hi, do you still need help? Has your problem been solved? Keep us updated

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