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verifying adobe photoshop 2024

Explorer ,
Nov 03, 2023 Nov 03, 2023

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I know this is a common issue but its making Photoshop unusable. So far to day PS has crashed 3 times and everytime I reboot the app spends 15 20 mins "verifying adobe photoshop 2024"

Trying to add snow using NOISE and scalling up. A window pops up to say something is damged and must loggin into CC. But I am logged into CC and if I type in my password into the window it does recognize the password. Just wasted the whole afternoon on this.

I have a iMAC 4.2GHz, 24 GB RAM, Ventura 13.6

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Adobe
Community Expert ,
Nov 03, 2023 Nov 03, 2023

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Try the keyboard reset: Press Cmd-Opt-Alt at the same time while launching Ps. You'll be asked to Reset.

 

See that Ps has full disk access:

Screen Shot 2023-11-03 at 1.27.17 PM.png

 

You  can try a simple uninstall/reinstall, but if your install is corrupted, that may not help. You'll need the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Explorer ,
Nov 03, 2023 Nov 03, 2023

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Thanks Gener7, I used cmd Opt shft to reset preferances and it made a big difference. I also gave CC full disk access.

Many thanks for your feedback.

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