Very dark screen and colors in Photoshop

[Ekaterina5ED2]

Hi everyone! 
I'm a very new Photoshop user hoping to get support and suggestions.

I just bought new laptop and when I open Photoshop the color pallet and screen are sooooo dark, almost black (while it was working fine on the old one). U barely can see color difference and only if u put full display brightness.

I tried everything. I check if it's RGB mode, I tried to on and off GPU settings, I updated graphic drivers, I manually added photoshop file to NVIDIA settings.. I don't know what else should I do...

Please help! 
Appreciate ur support!

[NB, colourmanagement]

Hi, 

Display issues on Windows

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

The issue can affect different applications in different ways, some not at all, some very badly.

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it. 

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing your problem though:

To reset the preferences in Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

To find out if the monitor display profile is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB temporarily. You can ADD sRGB if its not already listed. 

And be sure to check “Use my settings for this device”.

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB here instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right. 

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

I hope this helps

neil barstow, colourmanagement.net :: adobe forum volunteer

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