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Participating Frequently
January 4, 2023
Question

Very frustrating image import issue - please help

  • January 4, 2023
  • 21 replies
  • 654 views

I have downloaded several hi-res images, most of which are 4256 x 2832 and when I pull those images into photoshop, they appear pixelated and of horrible resolution, even though when I open them in a simple image viewer they look great. 

 

I've been scouring other forums and using some of the other suggestions seen, but I cannot figure this out. I've tried...

 

- Uninstalling/reinstalling

- Deleting user preferences

- Changing Image Interpolations

- Clicking on/off "Resize Image During Place"

 

I am at a total loss here and I cannot use photoshop for an urgent project I have. This is really frustrating. If anyone has real suggestions, please let me know. I know the question will come up of showing pictures of this, but I cannot show them due to the privacy of the project I am working on. Like I said, the hi-res image is appearing pixelated and of very poor quality when dragged into photoshop.

 

This topic has been closed for replies.

21 replies

D Fosse
Community Expert
Community Expert
January 5, 2023

So you did, Derek. But some of us need to be told things three times before we accept it 😉 😄

Derek Cross
Community Expert
Community Expert
January 5, 2023

Exactly - that's why I mentioned it in my first response. The OP doesn't seem to be exploring these points!

D Fosse
Community Expert
Community Expert
January 5, 2023

I have been re-reading the thread, and you keep saying "pulled into" Photoshop, "dragged into", etc. I'm almost 100% certain this is your problem.

 

Don't do that! Just open the file in the proper way. If they are downloaded from the internet, save the file from the browser, then open it in Photoshop.

 

Dragging is a bad habit! You never know what you get, especially from web browsers. You will usually get a preview or "proxy" image, but not the original file.

 

Another thing with dragging is that you may get smart objects that resize without even telling you, because the ppi number may be different from the base document you're dragging into. "Resize during Place" just means that oversized images are scaled down to fit the base document. It does not prevent a smart object honoring physical print dimensions over pixel dimensions.

Legend
January 5, 2023

Open up Bridge and take a look at those images. And quit using Place or Import. Just open your image by clicking and then either copy/paste or drag the layer onto the master image (this is what I do for composites.) sizing can be tricky when you start placing things and your resolutions don't match or whatever.

RZ_UserAuthor
Participating Frequently
January 4, 2023

....what I am saying is no matter what image I pull into photoshop it is saying it is 816 x 1110 no matter what the actual size is. Yes, I am still at a loss here. Not every image I have on my computer is 816 x 1110 and the "Resize Image During Place" is off....

Derek Cross
Community Expert
Community Expert
January 4, 2023

That's what you've downloaded - 816 x 1110px images. Nothing to be at a loss for!

RZ_UserAuthor
Participating Frequently
January 4, 2023

As stated in my original post, I already checked off the "Re-size Image During Place" option and that isn't working. Also, when I test other images of various sizes in the Image Size module....they all same that same size (816 x 1110). The canvas size also happens to be these same dimensions as well...

 

Still at a loss here...

Kevin Stohlmeyer
Community Expert
Community Expert
January 4, 2023

You may not have resized it but your settings in Photoshop may automatically be upsizing it to fit your canvas when placing.

Try unchecking this setting in your Photoshop General Prefences and try again.

 

D Fosse
Community Expert
Community Expert
January 4, 2023

Derek is right. Image Size never lies.

 

The info panel just shows you the size of a transform box, crop tool setting or marquee. It does not show image size.

Derek Cross
Community Expert
Community Expert
January 4, 2023

Image > Image size indicates the correct dimensions of 816 x 1110px – much smaller than you've stated.