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williamc25696039
Known Participant
November 23, 2019
Question

Video layer

  • November 23, 2019
  • 1 reply
  • 787 views

Hi, 

I am using mac os 10.14. / photoshop 2019,

I am trying do layer > Video Layers > New Video Layer from File...

on a .mov or .mp4 file

i then get this message.

 

"Could not complete the New Video Layer from File command because the footage is not a recognized format."

 

any help???????????????????????????

 

 

This topic has been closed for replies.

1 reply

W
williamc25696039Author
Known Participant
November 23, 2019

the files i am using, are .mov and .mp4 created from File> export > Render Video...

E
Ekuseni Video
Inspiring
November 23, 2019

.mov and .mp4 are containers, not codecs - of which there are many different ones.. What are the codecs used in thoses files - they may be ones not supported by Photoshop.

W
williamc25696039Author
Known Participant
November 23, 2019

.mp4 codec  -  AAC,  H.264

.mov code  - Linear PCM, Timecode, Animation

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