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Participant
July 28, 2021
Question

Wacom Zoom ouch ring and Photoshop [Liquify — OSX]

  • July 28, 2021
  • 7 replies
  • 1369 views

I am having a very odd problem with my wacom tablet and photoshop.

I use the touch ring to zoom in and out when editing in photoshop and that is working fine, but in the past couple of months when I take an image into the liquify filter to edit the touch ring does not zoom in anymore. When I return to the main photoshop window all is good again. I am on an iMac 2017 updated to the latest Big Sur and photoshop is 22.4.3. The tablet is an Intuos Pro S running an up to date driver, 6.3.43-3

anyone else having an issue like this? Have you figured out a solution?

This topic has been closed for replies.

7 replies

Participant
October 11, 2023

Can Adobe take a look at this? its been a while, would love to have this fixed

josephlavine
Community Expert
Community Expert
December 24, 2021

My number one go to solution is to unistall and reinstall the tablet driver when I encounter this type of issue. This could be happening as Liquify acts as it's own application, and Wacom may not be recognizing it.

warmly/j

Participant
February 1, 2022

I tried to reinstall the whole operating system, with clean install and step by step all the softwares and drivers as a new computer, but the issue remains the same. It is very annoying and really happens as described above. Zoom with the ring does not work inside Liquify. Outside it just works fine (despite of the fact, that a had to return to  PS 2021 recently, because of some lag with the brushes in PS 2022. Anyway tried all the possible combinations, liquify no zoom.

Participant
March 10, 2022

Glad to be of help!

Are you on a Mac or a PC? display drivers up to date? Tried different versions of the wacom driver?

When you mean "zoom in with two fingers like on a touchpad" was stuttery, you mean the joining fingers gesture?


Mac Pro 2013 with Thunderbolt display macOS is Big Sur, I am carefull about changing operating system, it is a work computer.

Yes, I ment joining finger gesture for zoom. Before it worked, however it was a bit stuttery. Using the ring was unusable stuttery always, but now none of the methods work within liquify, only your ALT+mousewheel.

Participant
December 24, 2021

I us purchased aIMC OSX EL Gapitan and i subscribed to adobe to u

download photshop. It said that I have update my system. I dont think its fair to try to keep with the systems to make money with your clients.

 

Participating Frequently
December 23, 2021

I am having the same issue it just started with one of the most recent PS 2022 updates.  It is challenging because I can use the wacom wheel to increase and decrease the brush size but not image zoom.

michaeld32823850
Participant
December 10, 2021

Same exact issue. The zoom wheel does not work in the liquify module, but is fine in Photoshop outside of liquify. Having the problem for months and cannot find a fix. 

Participant
September 27, 2021

I have an Intuos Pro Medium on IMac 24 M1; Im having the same issue. I have no idea if this is a PS or Wacom issue but it is a pain not to be able to zoom in out in Liquify with the wheel. This works fine in other PS windows... so im suspecting this is a PS isssue. All my drivers are uptodate.

Known Participant
August 24, 2021

I have a similar but not idebntical problem. in Photoshop The zoom (touch ring) works for a but then doesnt at all. Also sometimes the preferences for Lightroom/wacom just disappear

Mac OS Sonoma, 64 GB RAM 27" 2019 iMac 3.6 GHz 8-Core Intel Core i9