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WebP plugin installation error message

New Here ,
Aug 31, 2021 Aug 31, 2021

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Hi. I have tried repeatedly to install the WebP plugin, that I downloaded through a link I found on Adobe, but I keep getting the error message "Could not complete your request because it is not the right kind of document." Anybody else have this problem? Any suggestions?

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Actions and scripting, SDK, Windows

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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I'm on a PC Windows 10 Photoshop 2021 version 22.5

I see several links on https://helpx.adobe.com/photoshop/kb/support-webp-image-format.html 

I used

 https://github.com/webmproject/WebPShop/releases/download/v0.3.3/WebPShop_0_3_3_Win_x64.8bi 

I  downloaded it and copied it into  my common Photosgop Plug-in tree and started Photoshop 22.5 open my jjmack png file.  Used Save As to save a WebP version  then I open the jjmack.webp in Photoshop without issue.  Are you on a Mac?  I can not post the jjmack.webp hets the site doe noe seem to support webp.  Chrome has no problem disolaying the jjmack.webp

image.png

 

Capture.jpg

JJMack

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New Here ,
Aug 31, 2021 Aug 31, 2021

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Thank you for this JJMack! I will give this a try here after my next meeting. I am on Windows. I was just double clicking on the download and then it would take me to Photoshop directly and give me that error message. I'll try your steps here shortly. Thanks again!

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Adobe Community Professional ,
Aug 31, 2021 Aug 31, 2021

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