Skip to main content
M
Marsel van Oosten
Known Participant
October 16, 2018
Answered

Weird: cannot open files from outside Photoshop

  • October 16, 2018
  • 2 replies
  • 883 views

When I have problem with Photoshop, it's often one that nobody else has. I hope this time it's different.

Whatever I want to open in Photoshop, I cannot open it from outside Photoshop. When I double click on a file in Finder, Photoshop pops up but the file does not appear. When I try to open a file from Bridge and double click on the icon, the same thing happens. When I'm in Lightroom and go to edit in Photoshop, same. Dragging an image file onto the Photoshop icon in the dock also does not work.

The only time I can open an image in Photoshop from outside Photoshop is when I'm in Lightroom and export a raw file for the first time to Photoshop - then it actually opens in there.

At the moment, if I want to open any image file in Photoshop, I have to go to Photoshop and then use the menu to search and open the file I want. That still works.

When I reboot my MacBook Pro everything works fine again, but very quickly the problem is back again.

Needless to say that this is extremely annoying.

Any ideas?

Thank you for your help!

Marsel

    This topic has been closed for replies.
    Correct answer gener7

    First try the cleaner tool and reinstall. This process gets rid of older files that may be corrupting your install

    Use the Creative Cloud Cleaner Tool to solve installation problems

    2 replies

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    November 1, 2021

    This is sort of related but I'm using Windows 10 and PS v. 22.5.2. Even with Photoshop set as the default app to open TIF or TIFF files, if I try to select "Always use this app to open .tif files" it won't stick and the app icon won't set to PS. Was it always like this? Is it something on my end? This method works with every other image extension but not TIFs.

     

     

    lambiloon
    Community Expert
    lambiloonCommunity Expert
    Community Expert
    October 16, 2018

    Hi try to reset it from preferences or try update it hope that helps...Thanks

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
    M
    Marsel van OostenAuthor
    Known Participant
    October 28, 2018

    Thank you - tried that, didn't work. Rebooting the computer works, but only for a short while.

    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    October 28, 2018

    First try the cleaner tool and reinstall. This process gets rid of older files that may be corrupting your install

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices