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Gigertag85
Participant
June 5, 2018
Question

Weird ruler bug

  • June 5, 2018
  • 4 replies
  • 2155 views

I am having this weird ruler bug, every time I move screen or zoom a weird white line appear on the edges of the ruler, and as I move my mouse or zoom\move again it disappears, it is incredibly annoying.

Any way I can get rid of it?

    This topic has been closed for replies.

    4 replies

    M
    Michael5EDF
    Participant
    August 23, 2020

    So, what fixed it for me for the time being is just resizing my Photoshop window from full Screen to windowed mode.

    Worked both on my Macbook and on my Windows machine.
    I assume that's a buffer that doesn't get cleared, so we get these pretty things.

    Most likely GPU related problem. I have a lot of problems with my GPU and my Windows machine anyways, so that's probably related. My macbook however just fixed itself straight after I resized the screen.

    It's not much but it's at least going to help carrying on work until a proper fix is made.

    G
    Gigertag85Author
    Participant
    August 14, 2018

    Already tried all that and using the latest versions of OS and PS, this bug starts to irritate me, OSX looks inferior to win 10, the more I use it.

    G
    Gigertag85Author
    Participant
    August 14, 2018

    bump

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    August 14, 2018

    I believe there has been at least one update for PS.

    Have you tried installing the update?

    My only other suggestion would be to uninstall, reboot and reinstall the latest version.

    Jim

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    June 5, 2018

    Make sure you have the latest video driver installed first.

    There are GPU settings in PS that can be adjusted f that does not solve the problem.

    G
    Gigertag85Author
    Participant
    June 5, 2018

    Hey! Thanks for the reply. I am on a iMac (21.5 Fulll HD, 2017) and I don't think that I can update drivers, they are part of the system as far as I know, and changing GPU settings was first thing I tried to do, unfortunately it did not helped at all.

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    June 5, 2018

    Arghh ........

    A ugly bug.

    have you deleted your caches?

    does it show up with other Adobe apps?

    What happens if you turn rulers off?

    does it go away if you zoom in to say 200%?

    what if you create a brand new file?

    does it happen on all types of files.

    does it move or change shape if you move the cursor?

    what does it do if you change the background?

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