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christopherd57860565
Participant
November 8, 2019
Answered

Weird zoom Photoshop CC 2020

  • November 8, 2019
  • 6 replies
  • 3641 views

In both CC18 and CC19 I don't have this problem and I have never met it up till now.
In CC20 when Im (scrubby) zooming canvas it is behaving normally but when I rotate canvas (R) and then try to zoom on certain part of canvas it takes some random point as it's anchor. It seems that usually it is the center of canvas, but sometimes it zooms to corners or even beyond the canvas.
Is there some checkbox for it in preferences or it's a bug?

This topic has been closed for replies.
Correct answer PECourtejoie

Hello, Ps22 that has just been released does have a zoom centering issue in its fixed list https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues 

I recommend to install it while keeping the older version installed, as explained in: https://helpx.adobe.com/be_en/download-install/using/install-previous-version.html

6 replies

PECourtejoie
Community Expert
PECourtejoieCommunity ExpertCorrect answer
Community Expert
October 20, 2020

Hello, Ps22 that has just been released does have a zoom centering issue in its fixed list https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-desktop-fixed-issues 

I recommend to install it while keeping the older version installed, as explained in: https://helpx.adobe.com/be_en/download-install/using/install-previous-version.html

Participant
August 4, 2020

August 4th and still having the same issue. Bit maddening when you work in PS for hours.

Participant
July 18, 2020

I have the same problem. I can see its been 8 months and no response to a solution. I have to restart Photoshop every 2 hours or so to make it work properly. 

Participant
November 11, 2019

Thanks, hope they´re gonna fix it soon, this sucks co much...

Chuck Uebele
Community Expert
Community Expert
November 8, 2019

This is a bug and has been reported to Adobe. Hopefully, they will fix it soon.

Jamie Noguchi
Participant
November 20, 2019

Any idea if/when a fix is coming? I saw an update get pushed out like last week or so, but it's still behaving weird for me. blehhhh

jane-e
Community Expert
Community Expert
November 8, 2019

Hi
I’ve moved this from “Get Started” to “Photoshop” where you are more likely to get a proper response.
~ Jane