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Welcome to Camera Raw screen blocks PS, can't close it, PS won't close from taskbar

Forum|Forum|7 years ago
January 20, 2019
7 respostas
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I am on windows 10 17" laptop, using CC most recent

I was opening my recent files which included 2 camera raw images. This stupid welcome screen to camera raw pops of and will not close and I cannot see around it. Nothing is active on the Welcome to Camera Raw screen.

And I cannot minimize the welcome screen or access PS or anything that lies underneath it. There may be some sort of notification that I have to close but if so, it is underneath and I cannot get to it.

Here is an Screen shot.

Can someone tell me how to bypass the welcome screen for camera raw? I see the Camera Raw app underneath this welcome screen the correct size but cannot get this welcome screen to close

for some reason or another my jpeg will not insert.

Thank you,

welcome screen camer raw

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Melhor resposta por LadyKathA

Hello, @LadyKath what is your screen resolution, or the windows magnification setting? (right-click on windows desktop -> Display settings. In there, check the scale and layout setting.)

Hi! Thanks for that suggestion. I checked and I lowered the scale of my desktop so now the camera raw window is totally visible! yay!

L

larose7

Participating Frequently

Yep, Shift + ESC. I was about to throw my screen out the window before I found that fix. How freaking annoying!

C

cndybcrr

Participant

I encountered the same issue: Photoshop opened a file on Camera Raw, I was presented with the welcome screen, but I couldn't scroll down all the way to find the "Get Started" button.

Solution: Settings > Display settings > change the scale and layout from 150% (Recommended) to 100%

This will change the scale of the Camera Raw application to a smaller size, making the "Get Started" button appear. I went ahead and clicked on it, then changed the scale and layout back to 100%

S

Simbarashe5E06

Participant

Ctrl + Alt + Direction arrow rotates the screen to reveal the "Let's go" option. Click the option and rotate the screen back to your normal orientation

D

default8kp1xrsqrs3w

Participant

Thanks

T

tjbinno

Participant

And Ive had the same frustrating problem through a few Adobe updates, always hoping problem was fixed. Currently on Win 10 and PS 22.3.0. There is no way to MOVE the window or is there no close buttons either nor could you kill from taskbar. Only way then was to kill the whole PS process in task manager. Found this post and list that had one thing that worked for me use shift-esc to close the window. Its a shame that Adobe can't seem to fix this problem as it makes the software flow clumsy.

T

tjbinno

Participant

Yes in Windows using shift/esc does close the raw filter. Thanks for at least a way to get rid of it. BUT and a big BUT you can't do apply anything you set in the RAW filter to your image. A BIG fail. So why even have the RAW filter in Photoshop?

PECourtejoie

Community Expert

I just recently downloaded Photoshop CC and had the same problem when using the camera raw filter. After setting different adjustments, I couldn't get to the bottom of my screen to hit the okay button. I finally just hit the enter key - and it took me back to Photoshop with the camera raw adjustments done! I tried it again (several times with different adjustments) and hit the enter key - and it still worked. Hopefully it can help you.

Kathie

Hello, @LadyKath what is your screen resolution, or the windows magnification setting? (right-click on windows desktop -> Display settings. In there, check the scale and layout setting.)

O

oshie

Participant

Also an easy way to get out of it is to simply click ' Esc '.

L

Lucy5FD8

Participant

You're a life saver! I didn't have a 'let's get started' button so thank you thank you thank you!

JJMack

Community Expert

I believe you only get that welcome screen the first time you use Adobe Camer Raw or install ACR. It goes away when you click on its lets get started button never to be seen again.

JJMack