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What's your problem photoshop?

Community Beginner ,
Sep 29, 2022 Sep 29, 2022

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everytime i open photoshop and dragging a photo in it just like that is ridiculous. Sometimes it says insufficient ram but I've been using it for the last 2 years. This kind of nonsense is wasting my time and money!

We haven't time because world is rush to end.
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Actions and scripting , Cross-app workflows , SDK , Windows

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correct answers 1 Correct answer

Community Expert , Sep 29, 2022 Sep 29, 2022

What I see in your video looks like a GPU issue. 

First, try disabling GPU in the preferences (Performance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile; the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.
If turning OFF the

...

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Hi. Please check if your computer meets the recommended requirements: https://helpx.adobe.com/photoshop/system-requirements.html

Also, you can try and verify (separately):

  • Uncheck Preferences > Performance > Use Graphics Processor
  • Check Preferences > Technology previews > Deactive Native Canvas.

 

Marlon Ceballos.

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Which (exact) version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

If you're having issues with the way the graphics are displaying, see if unchecking Use Graphics Processor found under the Performance tab in Photoshop preferences helps.

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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What I see in your video looks like a GPU issue. 

First, try disabling GPU in the preferences (Performance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile; the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.
If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.htmlhttps://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Adobe Employee ,
Sep 29, 2022 Sep 29, 2022

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Sorry to hear this @Rational Observer

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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Community Beginner ,
Oct 01, 2022 Oct 01, 2022

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Thanks for your help mate. It worked

We haven't time because world is rush to end.

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