What would cause a very detailed photoshop action to perform differently on another machine?

Forum|Forum|2 years ago
May 10, 2023
18 replies
1005 views

I'm having an issue with a Photoshop action that works perfectly on one machine but fails on another. I've checked and made sure that both machines have the same actions, brushes, and patterns. I've also reset all settings on both machines to eliminate that as a variable, and they both have the same plugins (none). They're both running the latest build of Photoshop as of yesterday, and they're both running on MacOS, although one is running on version 13.x and the other on version 12.x. Both machines are fully updated, and the color settings are the same on both instances. I've included "reset all tool options", "purge all", and "reset swatches" as the first actions, but the actions still perform differently on each machine. The difference is persistent, happening every time. I'm not sure what else could be causing this issue. Any suggestions would be appreciated.

Actions and scripting

This topic has been closed for replies.

K

kkirbatskiAuthor

Participating Frequently

Small update, the issue still happens even when using the javascript action format. Something I didn't realize is that by doing it with PSJS it would ignore any errors and continue on. So, back to the drawing board.

Dramenon

Inspiring

Ok good to know.

I have not narrowed it done to what would cause this, but I am suscipious of that machine 🙂

I have seen these kind of Selection errors before, from image size, or even subtle tool behaviors based on hardware.

/end of line/

K

kkirbatskiAuthor

Participating Frequently

@Dramenon Hello, I had actually already tried that and it didn't make a difference. Here's the full list of settings I changed and played with over the course of three days:

Performance -> Use Graphics Processor (disabled)
Performance -> Multithreaded Compositing (disabled)

Image Processing -> Selecting Processing -> More Stable

I double checked and its still set to More Stable from when I was toying around with the settings.

Dramenon

Inspiring

On the machine that fails @kkirbatski what if you try this... in Preferences > Image Processing > Selections Processing ... to More Stable.

This will put the burden on the CPU and not the GPU.

/end of line/

K

kkirbatskiAuthor

Participating Frequently

@CShubert I removed all preferences and the action still fails at the same spot. I did have to re-add the action and my brushes/patterns. Though I think that was probably expected. Also, please see my message that I posted about running the actions as a psjs file as that might help diagnose the issue too.

K

kkirbatskiAuthor

Participating Frequently

Okay ... good news update, sort-of. I was able to get the action to work on the other machine in a very strange way. I enabled dev mode in photoshop and exported the action a JavaScript. I had to run the commands via:

for(const a of command){
  console.log(a);
  await psAction.batchPlay([a], {});
}

So that I didn't reach the max batch command limit. But it oddly worked. So there's something very weird going on here.

CShubert

Community Manager

Ok @kkirbatski, the team came back with this test to see if it will work. Please move ALL 27 of these files to your desktop, restart Ps and try the action. If it fails again, it will help them see where it might be happening.

K

kkirbatskiAuthor

Participating Frequently

@jane-e Oh, do you mean the license? It's an enterprise license. We're allowed to run Photoshop on two devices simultaniously.

K

kkirbatskiAuthor

Participating Frequently

@jane-e Thank you for pointing that out. I had thought that I only messed that up in the gist and not in the fourm post. Unfortunatelly, it appears that I did mess it up in both places. Please see the gist that I linked since it has the updated information. I can re-post the updated information here, but I feel like it takes up too much vertical space.