When I create a new layer, my screen automatically rotates

[David2700707276w2]

With the newest update, when I perform certain actions, such as creating a new layer, or saving my image, my screen automatically rotates to 0 degrees.  This is a major pain, and I am thinking about using an older version of Photoshop to resolve this issue...but there has to be a way to turn this "feature" off.  Anyone have any ideas?

[Sameer K]

Hey, @David2700707276w2. Welcome to the Photoshop Community. I'll need more info about your workflow to test this.

Please share a screen recording of this behavior & the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here. 

What troubleshooting steps have you tried already? Try this:

• Go to Preferences > Performance > Uncheck 'Use Graphics Processor.'
• Restart Photoshop.

Ensure Photoshop is in the default state, go to the location of the preference folder below, and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html

• Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
• Press Windows + R & type this is the Run Window - %APPDATA%\Adobe
  
  
• Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

These changes will give a fresh start to Photoshop as a fresh install. Let me know if the issue exists.

Thanks!

Sameer K

[David2700707276w2]

Sameer,

Thank you for your response!  As far as the troubleshooting, I tried to do them and nothing seems to help.  If I run an older version of Photoshop, the issue no longer persists.  

As far as uploading screen captures, I'm unable to do that as the images I'm working with are law enforcement sensitive, so I can't show them.  However, the issue is present in everyone's computers at my lab.  And it is repeatable by simply opening an image, rotating said image to an arbitrary degree, then creating a new layer.  The screen will snap to a 0 degrees setting.  This happens when using the equalize tool...it also happens when saving an image.  There are multiple ways to get this screen rotation to 0 degrees.  Obviously, I can re-rotate the image to where I need it to be, but this is inefficient and a pain in the rear...and it didn't do this on the last iteration of photoshop.

Thanks again!

[Sameer K]

Thanks for confirming this. Based on the description, I've tried to recreate this issue on my test machines with no success.

It would help if you could recreate this behavior on any non-confidential project & record your workflow to share with us.

Thanks!
Sameer K