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when I go in the ''dissolve' tool the image turns completely gray, I don't know anymore how I can fix this, anyone can help me please?
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I am not aware of a Tool called "Dissolve" in Photoshop. Are you thinking of another tool or are you thinking of the Dissolve blending mode, which can be used with a brush or a layer? Or something else?
Please clarify and show a screen shot of one of these, depending on what you mean:
~ Jane
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Sorry, the right tool calls "liquify", Every time I try use this tool, this happens: