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October 15, 2017
Answered

When I select a tool, i lose access to menu items

  • October 15, 2017
  • 1 reply
  • 260 views

[Moderator moved from Downloading, Installing, Setting Up to Photoshop General Discussion .]

When I select a tool, I lose access to menu items. Cannot back out and cannot exit. I have to shut down program from Task Manger.running Win 10.

with Photoshop CC 2017

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Go to Edit > Preferences > General and hit Reset Preferences on Quit.  See screenshot.

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    October 16, 2017

    Go to Edit > Preferences > General and hit Reset Preferences on Quit.  See screenshot.

    Nancy O'Shea— Product User & Community Expert
    lleedomAuthor
    Participant
    October 16, 2017

    Thank you Nancy