when opening a photo photoshop cuts a piece off

Forum|Forum|1 year ago
November 21, 2024
4 replies
400 views

Does anyone know why photoshop is cutting a piece of the edges of when opening the photo in photoshop? When I open the photo in another program it shows me the whole picture.

Others

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PatriciaJoleyAuthor

Participating Frequently

I have found out, this problem is only with the RAW-files. JPG-files don't have this issue. I updated the filmware, but it's still cutting a piece of my picture of :'( . Any ideas are very welcome!

Jeff Arola

Community Expert

Which Canon camera camera are the .CR3 files from?

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PatriciaJoleyAuthor

Participating Frequently

R7

Jeff Arola

Community Expert

What version of Photoshop and operating system are you using?

Are these scanned images or did the images come from one particular source?

There was an issue on the Mac side several years ago where scans done with Image Capture were cutoff when opened in Photoshop.

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PatriciaJoleyAuthor

Participating Frequently

I use the new version of photoshop 26.1 with Windows 11. I tried it on the desktop and laptop. It does it on both.

Last week, I got an error on my sd card and needed to scan it. After the scan it didn't find anything wrong with it. I formated the card on the camera and took a picture. It's still doing it. :'(
Just to be sure, I used a brand new sd card and tried it with that one and it's still doing it.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.