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T
th32844963
Participant
October 27, 2021
Question

Where did the Older versions of Photoshop go?

  • October 27, 2021
  • 3 replies
  • 1230 views

I just had to re-install windows 10 on my old Intel Core2 quad 2.83 GHz computer.

In the past I've logged into Creative cloud, hit the (...) three dots section and got a drop down menu to choose older versions.

The oldest version on the drop down menu always ran well, while newer versions were not compatible.

 

I log in and hit the three dots, and there are no choices of any versions any more.

 

What happened?

 

My subscription is now useless.

 

any insight much appreaciated!

    This topic has been closed for replies.

    3 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    October 28, 2021

    Be aware that if you download older versions that adobe doesn't offer in the Creative Cloud Desktop Application from an outside source like ProDesignTools, you only get the base version with no updates and won't be able to update thru the Creative Cloud Desktop Application leaving you with a version with many potential workflow bugs and security issues that were fixed with updates.

     

    As an example, if you need photoshop 2020 because you computer doesn't meet the SSE4.2 requirement, you get ps ver 21.0, the base version that was first released before any updates.The latest update for photoshop 2020 (ps ver 21.0) is 21.2.12.

     

     

     

    T
    th32844963Author
    Participant
    October 28, 2021

    I think it passing strange that Adobe customers have to rely on ouside content producers to download an Adobe product!!

    It's also a bit arrogant for Adobe to decide what's best for its customers.

    As a paying customer let me decide if I want or need the security and features of later versions.

    I liked version 20, had everything I needed and it worked on my computer - and it's no longer available from the Adobe site.

    Why not make it availabe with the caveat mentioned above.

     

    DXO still has 10 year old versions of its software available to its customers!

    Microsoft still has every update to Windows 7 ever written available in their update catalog.

     

    Please reconsider this policy, given we are all renting your software, and not able to buy it outright.

    If I owned my version , this would not be an issue.

     

     

     

      J
      J453
      Legend
      October 27, 2021

      Instructions here: https://helpx.adobe.com/download-install/using/install-previous-version.ug.html 

      T
      th32844963Author
      Participant
      October 27, 2021

      Thanks for both of your replies!

      I did update Creative cloud and log out and back in, still no old versions!

       

      Jeffrey: your suggestion is the procedure that I tried, and has worked in the past.

      Now the Photoshop Download section says "Not Compatible" (with no download options after hitting the 3 dots)  and when you ask for details, it says I need to upadate to SSE4.2.

       

      It looks like Adobe has flushed some of the older compatible versions of Photoshop that worked with my CPU.

      SSE4.2 is an instruction set for the processor.

       

      Only a few weeks ago Photoshop was running on this machin well!

       

      Again, any insight appreciated!

        S_Gans
        Community Expert
        S_GansCommunity Expert
        Community Expert
        October 27, 2021

        On mine, I can at least go back to PS version 21.2.12. Perhaps try logging OUT of the creative cloud app, then log back in?

        Adobe Community Expert / Adobe Certified Instructor
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