White and Gray Grid Behind Images- How to remove or make Transparent
Hello world!
I'm trying to get rid of the white and gray grid behind an image. The image comes from Hatch 3 embroidery program and the background is being taken out. When I get it from Hatch and put it on photoshop I cannont get rid of it on the image. Im trying to make the image transparent so you can see the hat material behind the flag design. Does anyone know why this happens or how to fix it. Trying to put those images on hats for a website. I will attach an example. The image starts as an EMB file, then the background is removed. Then the image gets saved as a jpeg, and or PNG file after the background is removed. Thanks! 

