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USHOM PHOTOS
Participating Frequently
October 8, 2021
解決済み

White color is yellowish in photoshop on windows 11

  • October 8, 2021
  • 返信数 9.
  • 9899 ビュー

After upgrading to windows 11 white color in photoshop is not exatly white ( in bridge too ) but when we open the exact same image in camera raw filter it is white. I've seen others are facing same issue and ive tried to fix it in the color managment options in windows as said in that thread and still facing the same issue. Hope i  can get it fixed as soon as possible, as i am a professional working in wedding field so the colors are important to me.

Thanks.

解決に役立った回答 Ged_Traynor

Hi

Photoshop has not been tested to run on Windows 11, Windows 11 is only a new OS and will certainly contain bugs, I would revert back to Windows 10 and wait at least 6 months before installing Windows 11

I certainly won't be installing it any time soon.

返信数 9

G
gravitoni
Participant
June 17, 2022

Hi. This probably wont apply to everyone. I use Photoshop on Windows 11 running on a AMD Radeon graphics card. I fixed this colour issue by disabling Color Enhancement and Color Deficiency correction settings in AMD Adrenalin software.

TDean70
TDean70
Participating Frequently
February 2, 2022

I'd like to report that Microsoft has released an update to the color managment regime inside Windows 11.

 

https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2#2768msgdesc

 

They admit to the color managment issue and have included an update in the lastest release KB5008353.

 

Note, I had to "push" this update to download on my machine and install. My cursory look , post-update, and it seems to have fixed the issue at hand (judging by the pictures between my laptop and windows 10 machine).  Putting this here for those who are having issues.

 

P
PeterB.
Participating Frequently
December 13, 2021

Unfortunately I have the same problem since two weeks ago.

I have upgraded Win10 to Win11 mid November, when I still was using LR and PS 2021. Both applications, LR as well PS were working correct and usally as long time before.

After updating LR and PS end of November, the problem occured in LR and PS, also in Acrobat Reader - white color is shown as yellow. I have already reported the problem to Adobe Support as of Dec 1st, but unfortunatly without succes in solving the problem. I have done a lot of changes, running cleaning tool and re-install all the Adobe programs. I have changed the color management profile, run new calibration by Spyder, all what Adobe Support has recommended to do. The problem is still unsolved and I don't get any feedback from Adobe support that can satisfy, eventhough I have asked friendly multiple times for a status update. The only answer I got - please be patient, your problem is reported to the technical support group and it can take some more time.

Because I myself  have over 40 years experience in software development, system support, application management and IT compliance, I have already done a lot of testing and  documentation. All has been reported using the support ticket at Adobe (ADB-22246113-D8Z7). But I didn't get any feedback until now.

In my point of view the problem is more a PS/LR/Acrobat (Adobe) problem, less a Windows or hardware (graphic) problem. I came to this conclusion with an experience in LR Classic. In Library Mode the white color is shown as yellow, but if I switch to the developer mode, the white color is shown as white. For me it looks like, that two different program routines/modules are used to manage the color (see screenshots)

hc_147.jpg - screenshot photo shown in modul Library
hc_148.jpg - screenshot photo shown in modul Development

further information - if I switch off "using GPU for graphic" in LR, the white color in modul development is also shown as yellow.
I have to admit, it's all very mysterious and certainly not easy to solve, but I should not be impossible to anaylse and to solve it in less than 6 month and/or without a revert back to Win10 or something else.

PS: I ask for your indulgence if my description is not easy to understand. I am not an English native speaker. Please let me know if you have any questions


Per Berntsen
Community Expert
Per BerntsenCommunity Expert
Community Expert
December 13, 2021

This is not an Adobe problem, but a Windows problem.

Color management is broken in Windows 11, and the only known solution is to downgrade to Windows 10.

See also https://community.adobe.com/t5/photoshop-ecosystem-discussions/color-management-not-working-with-photoshop-and-windows-11/m-p/12469301

P
PeterB.
Participating Frequently
December 15, 2021

Thank you for your answer. I have decided to go back to Win10, but it was quite difficult and a long way with a lot of stumbling blocks.
Now, under Win10 with one exception all works fine again. In LR and PS color white is shown as white, but in Acrobat Reader the background is still shown as yellow instead of white. But this is acceptable.


S
Scientist_d
Participant
November 29, 2021

After weeks of trying different color profiles, finally I managed to get rid of this issue on Windows 11. My solution is:

1) Remove all secondary monitors color profiles from the system (Control Panel->Color Management->All Profiles, select your external monitors color profiles and remove them)

2) Revert all color settings at Devices tab to default (untick Use my settings checkbox)

3) At Advanced tab:

Device profile -> sRGB

Viewing conditions profile -> WCS profile for ICC viewing conditions

Default rendering intent -> Absolute Colorimetric

All the rest selections -> Proofing and line art

4) Restart computer

5) Open Adobe Acrobat DC and revert back settings at the Accessibility tab to normal (untick ReplaceDocument Colors)

6) Go to Color Mangement tab and change Settings -> Monitor Color, RGB -> Monitor RGB - sRGB

 

 

    S
    Scientist_d
    Participant
    November 29, 2021

    At least that worked for Adobe DC, might work for Photoshop as well

    K
    krystalR4369
    Known Participant
    October 11, 2021

    I have the same issue and no one can seem to help me figure it out. It's screwing up my printing too.

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    October 14, 2021

    USHOM & Krystal, you didn’t tell us whether you tried the faulty display profile answer I provided above?

    Please try that and let us know here

     

    I hope this helps
    neil barstow, colourmanagement net :: adobe forum volunteer
    google me "neil barstow colourmanagement" for lots of free articles on colour management

    U
    USHOM PHOTOS作成者
    Participating Frequently
    October 15, 2021

     

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    October 11, 2021

    Try turning off HDR in Windows colour settings.

    Dave

      E
      emilyastudios
      Participant
      December 15, 2021

      Thank you! Have been trying to solve this issue for far too long and this is finally what worked for me.

      Per Berntsen
      Community Expert
      Per BerntsenCommunity Expert
      Community Expert
      October 11, 2021

      This is most likely a broken monitor profile, and I believe @NB, colourmanagement has given you the solution.

      If you've tried this before without success, you may have changed the monitor profile while Photoshop was running without relaunching it afterwards. Photoshop picks up the monitor profile on launch.

        NB, colourmanagement
        Community Expert
        NB, colourmanagementCommunity Expert
        Community Expert
        October 11, 2021

        Hi, there's a good chance you are experiencing the dreaded Windows display profile anomaly:

         

        Here's something to try

        It'll only take a few minutes and is good troubleshooting.

         

        At least once a week on this forum we read about this, or very similar issues of appearance differing between colour managed applications.

        Of course you must not expect accurate colour with programs such as Windows "Photos", because colour management is not implemented there so such programs are incapable of providing accurate image display.

         

        Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

        I CAN happen with Macs but with far less likelihood, it seems.

         

        The issue can affect different applications in different ways, some not at all, some very badly.

         

        The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

         

        Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it.

         

        To find out if the monitor display profile is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB temporarily.

         

        (ALTERNATIVELY, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB here instead as its better suits the display characteristics).

         

        Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

        You can click ADD to add sRGB if it’s not already listed there.

         

        Once it’s selected, be sure to check “Use my settings for this device” up top.

        And click on “set as Default Profile - bottom right

         

        Screenshot of Color Management Control Panel

         

        Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

         

        If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install its own custom monitor profile. The software should install its profile correctly so there should be no need to manually set the control panel once you are doing this right.

         

         

         

        Still got problems?

        If you want to try a method that’s proved successful to rule out many an issue we see with Photoshop, you can reset preferences:

         

        To reset the preferences in Photoshop: 

        https://helpx.adobe.com/photoshop/using/preferences.html

         

        Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

         

         

        I hope this helps

        neil barstow, colourmanagement net :: adobe forum volunteer

        google me "neil barstow colourmanagement" for lots of free articles on colour management

        [please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

         

         

          N
          Nanukaceres
          Participant
          October 31, 2022

          This worked, thank you!!!

          Ged_Traynor
          Community Expert
          Ged_TraynorCommunity Expert解決！
          Community Expert
          October 8, 2021

          Hi

          Photoshop has not been tested to run on Windows 11, Windows 11 is only a new OS and will certainly contain bugs, I would revert back to Windows 10 and wait at least 6 months before installing Windows 11

          I certainly won't be installing it any time soon.

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