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Why did the error happen and how to solve it.

New Here ,
Nov 16, 2021 Nov 16, 2021

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nirinya5ECD_0-1637083823857.png

 

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Adobe Community Professional ,
Nov 16, 2021 Nov 16, 2021

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Hi @nirinya5ECD I see you don't have any replies yet. Sorry about that! Assuming your OS is Windows 10 (or 11?), which version of PS are you running? Have you gone through any troubleshooting with your graphics processor and driver yet? If not, please see this article: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

 

Also, the latest system requirements are here. Please make sure your computer meets them. Let us know how it goes! https://helpx.adobe.com/photoshop/system-requirements.html

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Adobe Employee ,
Nov 16, 2021 Nov 16, 2021

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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