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Participant
February 14, 2019
Answered

Why do I have to enter my password every time I start PS CC 2019?

  • February 14, 2019
  • 3 replies
  • 1433 views

I just upgraded from CS6 to a one years subscription to CC 2019.  Every day when I start PS, it requires me to log in on line.  Why??  I thought I could use it off line or on except when doing updates.

bob snow

    This topic has been closed for replies.

    3 replies

    Participant
    February 15, 2019

    Thanks a lot!  This worked just fine.

    bob snow

    Community Expert
    February 15, 2019

    try reinstalling the application after the use of this tool:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 15, 2019
    Participant
    February 15, 2019

    Thanks for the suggestion...I tried the above and it worked, but I will save your answer for future reference.

    bob snow