Skip to main content
J
justbobsnow
Participant
February 14, 2019
Answered

Why do I have to enter my password every time I start PS CC 2019?

  • February 14, 2019
  • 3 replies
  • 1433 views

I just upgraded from CS6 to a one years subscription to CC 2019.  Every day when I start PS, it requires me to log in on line.  Why??  I thought I could use it off line or on except when doing updates.

bob snow

    This topic has been closed for replies.

    3 replies

    J
    justbobsnowAuthor
    Participant
    February 15, 2019

    Thanks a lot!  This worked just fine.

    bob snow

    F
    Community Expert
    Francesco Della PerutaCommunity Expert
    Community Expert
    February 15, 2019

    try reinstalling the application after the use of this tool:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    February 15, 2019

    Try reinstalling the Creative Cloud App:

    Uninstall the Adobe Creative Cloud desktop application

    and

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

    J
    justbobsnowAuthor
    Participant
    February 15, 2019

    Thanks for the suggestion...I tried the above and it worked, but I will save your answer for future reference.

    bob snow

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices