Why does my transparent image have a white background?

Forum|Forum|5 years ago
June 18, 2020
2 replies
2369 views

Hey, I recently started designing vintage rap t's and have made some really cool ones. I am at the stage now where I'm sending them off for printing, but I have come across a small issue that I haven't been able to get around. I save my design as a PNG to my desktop, with a transparent background, when I open the image from the desktop, it has a white background, but when I then drag the file into photoshop, it's transparent? I can't print my designs with the files because the white background will show, does anyone know a way around this? It's super annoying and I just wanna get my business started.

Thank You.

TJ.

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Progressive Graphics VB

Inspiring

Can you add a sample image please.

Just to get started, I would say you might be looking at the PNG in Preview, which will offer a white/grey background as default, see the same file open simultaneously in PS and Preview and note the checkered background in PS.

I would also check with your printer before submitting PNGs. PDFs might be safer but check first.

I assume you are trying to print on something other than a white substrate, if so see proofs before going to production, it will save you much heartache in the long run.

johnr67380114

Participating Frequently

Are you just double clicking and viewing in your default viewer (i.e. Preview)? Preview adds a gray background to transparent PNGs for viewing purposes only. If the PNG is transparent in PS, it will be transparent when printed (presuming your print provider supports transparent PNG).

T

TJMolyneux94Author

Participating Frequently

Yes that's what I have been doing. It shows as transparent in photoshop and when I look at the file in my files, but when I double click to preview it, it has the white background.

The printing company said this '

are you able to provide artwork with a transparent background but with no transparencies in the actual print area?

These transparencies are printed with a white under-base which may show on a black t-shirt'.

Is there something I'm missing or have I done everything right?

johnr67380114

Participating Frequently

Hey man, I'm really lost on it now, I'm all good on the designing side, but setting up for the printing is where I'm clearly going wrong, what exactly do i need to do to now?

I've attached a screenshot of exactly how I want it to show on the t shirt?

TJ-

The artwork needs to be fully "knocked off" the black background, with no transparent edges. If you submit the artwork on a solid black rectangle, the image will look like an iron-on (top example below). Your printer needs artwork in solid colors so they will cover the white base underneath (lower example).

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