Why doesnt the Generative fill work anymore?

Forum|Forum|1 year ago
July 12, 2024
5 replies
8699 views

I have been using Photoshop for many years. I do basic editing, and removal of objects. Nothing special. But last week generative fill used to work, and now it doesnt. I would select a telephone line for example and hit generative fill, generate and NOTHING happens. So then i type in remove, still nothing happens. Suggestions to me have been to just use the remove tool and then clean it up. Generative fill was so good I could remove a branch across a birds face and you couldnt even tell. I cant do that now.

Upon investigation I learned about Rosetta so yes I unchecked the box. Still nothing. As of July 12th, I am updated in all versions from the cloud and desktop. My credits are 95/250 and I am mad i keep losing credits when nothing is working.

I am mac m2.

macOS

Correct answer Kevin Stohlmeyer

@erik_linton@mac.com Use the Remove tool instead. It even kept the marching ants around your image. Right tool for the right job.

garryh34617837

Participant

I'm getting exactly the same problem and Remove tool doen't work either. I'm using PS 26.4.1. When I try to remove an object I get an error message which says that I'm not connected to the internet. I am connected to the internet. This has been happening for a couple of weeks. Same problem in the Beta version.

Kevin Stohlmeyer

Community Expert

@garryh34617837 its your firewall. Check your firewall/Windows Defender (if on Win) and allow Firefly, Adobe and Photoshop.

c.pfaffenbichler

Community Expert

Could you please post screenshots the pertinent Panels (Toolbar, Layers, Options Bar, Properties, …) visible to illustrate your complaint?

Kevin Stohlmeyer

Community Expert

@Eric3246971115no can you post an example of the image and the selected area? Is the image causing the conflict? The prompt is benign.

erik_linton@mac.com

Participant

Same here. I get options, but what used to be a removal of the offending object is not an "enhancement" of the object.

Mac M2 as well.

c.pfaffenbichler

Community Expert

What are you trying to do?

If you want to remove the bar outright the Selection would seem nonsensical (as it doesn’t cover the segment from vertical »pillar« to vertical »pillar«), if you want to create a hole in the bar Generative Fill seems like a bad fit fo the task (it would need a potentially complex prompt to cummunicate the inention).

Edit:

erik_linton@mac.com

Participant

In the past I have used generative fill to clean up images like this with great success. I work as a 3d renderer and have used Photoshop for over 20 years. With the arrival of Generative Fill, I was blown away. I could take a site photo from a client and use generative fill to scrub any manner of unwanted elements from it. I have used this feature many times to create backplates for the outside of windows in architectural renders. I simply select the object I want removed, with a bleed around it of a few pixels, presss generative fill, leve the prompt blank and, like magic, the object has been removed and removed. It is a remarkable tool.

I have just noticed that in the last few days it is no longer functioning the same as it has been.

I am attaching an image that shows the selection as originally drawn. In the past this would have worked and I would have an image free of window mullions, but his has changed in the last week.

Thank you. I appreciate the help.

Kevin Stohlmeyer

Community Expert

@prwhite55 can you show some examples of before (with selection and layers panel showing) and after? Do you get any kind of error message after it runs? Does it show you the three results in the properties panel after completion?