Why is the 'Use legacy New document greyed ouit now I have updated photoshop?

Forum|Forum|2 years ago
November 3, 2023
2 replies
550 views

Why is the 'Use legacy New document greyed out in preferences, now I have updated photoshop? I would like this window back

Windows

This topic has been closed for replies.

Correct answer JoHorne

Hi sorry I didn't reply I have been away for work without the laptop having the issues. I've returned and it's fixed, it is no longer greyed out and the 'New File' is behaving as though nothing happened.

Thanks for getting in touch

jane-e

Community Expert

Why is the 'Use legacy New document greyed out in preferences

@JoHorne

In addition to what Ged said, can you show a screenshot of your Preferences panel where "Use Legacy 'New Document' Interface" is grayed out?

JoHorneAuthorCorrect answer

Inspiring

Hi sorry I didn't reply I have been away for work without the laptop having the issues. I've returned and it's fixed, it is no longer greyed out and the 'New File' is behaving as though nothing happened.

Thanks for getting in touch

jane-e

Community Expert

Thanks for getting back to us @JoHorne !

Jane

Ged_Traynor

Community Expert

@JoHorne can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded