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Why photoshop won't download

New Here ,
Sep 27, 2024 Sep 27, 2024

This is more of a niche problem, but I was going insane trying to figure out why my computer with a good OS was not able to download photoshop. As it turns out, the web browser I was using was the problem (Opera GX). So if you already checked your computer is up to date with the system requirements to download adobe apps (and it keeps telling you your Operating system is the problem), use the default browser your computer came with. 

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Adobe
Community Expert ,
Sep 27, 2024 Sep 27, 2024

@Festive_sharpness0415 You are correct Opera is not a supported browser for Creative Cloud website/downloads:

https://helpx.adobe.com/creative-cloud/system-requirements.html

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Community Expert ,
Sep 27, 2024 Sep 27, 2024
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We've seen a lot of these, and the problem is that these users get a Mac installer, not a Windows installer. Apparently Opera is not able to correctly report the operating system.

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