Participant

Answered

Why [removed] does photoshop keep rolling out updates!

Forum|Forum|3 years ago
June 16, 2022
5 replies
2236 views

I am SICK of being advised to check and work arounds in my system. Adobe I can honestly say ... it's YOU NOT ME. I cannot tell you how many hours I've lost since March with this utter crap! Time is money. Im going to start sending you a bill for it. The thing is nearly unusable with the crashes and the weird disapearing workspace and the lags...I could keep going on but I think you get it. Fix the [removed by moderator] thing and test it before rolling stuff out! I don't want new enhancements that are useless if I can't work for 10 minutes before it crashes again. The autosaves can't even keep up with it.

Windows

Correct answer jane-e

@assbite wrote:

I don't want new enhancements that are useless if I can't work for 10 minutes before it crashes again.

If you installed 23.4, see this announcement from Pete Green on how to roll back to 23.3.2.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/roll-back-photoshop-23-4-to-23-3-2/idi-p/13005573

With other versions, it might be due to older hardware, but you can keep or roll back to a version that works with your system.

In the Creative Cloud app:

turn off automatic updates for applications
roll back to previous versions
you can have multiple versions installed, but not the dot releases: 20.0. 21.4, and 22.3, but not 22.1, 22.2. 22.3.
there is a checkbox to keep (or uninstall) previous versions

Jane

B

BrucePB

Participant

Yep. After nearly 20 years, I've finally had it with Photoshop and all Adobe products. They know they're the big dog.... and no longer really care about artists. They have to keep their investors happy with steady income through subscriptions.
The base code of all Adobe products is out of date, so everything is completely bloated. They just keep throwing new [cursing removed] on top and calling it "new features" to keep the subscriber base satiated. It just looks good on paper and in their Annual Report.
The problem is that now my workspace doesn't open correctly, it takes Photoshop forever to fully launch, functionalities change with no notice (which freaks me out) and so on and so on.
It's basically a nightmare now.
The CEO is first and foremost a businessman with no creative experience, so he doesn't care about artists, just the investors.
That's why I've switched to Resolve for my video editing, and will soon switch to Affinity for my graphics. I'm also going to find a Lightroom alternative and get out of Adobe [cursing removed].

A

assbiteAuthor

Participant

Im conceding defeat. Since March I have lost so many hours of work and work arounds that dont work. EVERY time I log in something is wrong or going wrong. Lost a day of work because nothing auto saved although everything was checked correctly to do so and had previously been working with no changes. I am just so sick of crashes and tools lagging and just unable to reliably work. Hours spent solving problems that I shouldnt need to solve. I give up. Months of [removed]. Its not worth it. Nothing gets fixed. Even rolling back nothing works the way it used to. Probably from all the "hacks" Ive put my computer through. I quit.

T

Test Screen Name

Legend

So, if you don't like the updates, WHY DO YOU KEEP INSTALLING THEM? I only update every few years, in parallel with the old to allow prolonged testing. Except for Acrobat, which doesn't allow that - don't get me started...

Zesty_wanderlust15A7

Known Participant

Because every time you hope, "Surely it can't get any worse than this!??"

jane-e

Correct answer

Community Expert

@assbite wrote:

I don't want new enhancements that are useless if I can't work for 10 minutes before it crashes again.

If you installed 23.4, see this announcement from Pete Green on how to roll back to 23.3.2.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/roll-back-photoshop-23-4-to-23-3-2/idi-p/13005573

With other versions, it might be due to older hardware, but you can keep or roll back to a version that works with your system.

In the Creative Cloud app:

turn off automatic updates for applications
roll back to previous versions
you can have multiple versions installed, but not the dot releases: 20.0. 21.4, and 22.3, but not 22.1, 22.2. 22.3.
there is a checkbox to keep (or uninstall) previous versions

Jane

Bojan Živković11378569

Community Expert

latest Photoshop 23.4.0 works smoothly without any crash or lag. What is problem on your machine?

PECourtejoie

Community Expert

Bojan , there is a critical issue abou GPU acceleration, Adobe advises to roll back to 23.3.2: https://community.adobe.com/t5/photoshop-ecosystem-bugs/roll-back-photoshop-23-4-to-23-3-2/idi-p/13005573

Ged_Traynor

Community Expert

Not seen any problems either, and it was in constant use for 7 hours straight yesterday after updating. I'll see how it behaves today.

This is what happens to me if I duplicate the layer a few times, make a selection with the lasso tool, hit ctrl + t and right click and select warp, warp the selection and I get this, only happens with GPU compositing enabled, I can replicate on both my work and home PC, PS 23.4

barbara_a7746676

Community Expert

I agree that more thorough testing before release of software would save users countless hours of frustration and lost time.

In the old days, Adobe had new releases about once a year, and the releases were meticulously tested. That was before subscription.

With subscription it is much easier and less expensive for Adobe to release updates. In fact, frequent updates were presented as a benefit to users -- not having to wait a whole year for new features.

But you don't have to update. To avoid bugs I usually wait at least several weeks before updating to the latest and greatest.

Zesty_wanderlust15A7

Known Participant

You're not gonna truly avoid the hundreds of bugs upon bugs, but depending on the kind of work you do and hardware, you can get lucky. I am not too bothered by v23.3.1, for example, although I know it has dozens (hundreds) of bugs and I find new ones every day or week.

The shameful bug that everyone still has to look at every day is adjustment layers often not getting their correct icon, but the generic one.

IMO, they really only need 20 to 80 testers that each use the new build for a few hours and related to a specific interest of theirs, so all features get a few run-throughs.

Let's say you pay these people $50/hour, that's $8,000 max. (the better these people are, the less you'll need, and some may do it for free).

This could help prevent the screwing up of countless people's whole day (or more), including their own employers! And downloads cost them money too, but the worst one is loss of good reputation (if they've ever had it?).

D Fosse

Community Expert

Now you're making the common mistake of assuming what you see is what everybody sees. For instance, since that is the one you pull up! I have never, ever, seen a generic adjustment layer icon. Nor have I heard of it elsewhere for that matter.

So no, it wouldn't take 20 to 80 testers. It would take 2000 - 8000 to catch the common ones, much more to catch the really rare ones.

As I said elsewhere, a bug is something that happens to some of the people some of the time.

That is obviously true of this one as well, since I (or Dave) couldn't replicate it - but they decided to pull 23.4 because the consequences for those few that were affected, were pretty serious.

Not saying everything is perfect. But let's keep perspective.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded