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Scott-PCTA
Scott-PCTA
Participating Frequently
July 25, 2023
Question

WHY the spinning rainbow wheel??? ONLY with Adobe apps!!!

  • July 25, 2023
  • 4 replies
  • 2044 views

I know this has been discussed MANY times—but I wanted to add to the growing body of complaints about this: I've been a professional Adobe app user for decades. So I'm very familiar with what is considered "normal" and what isn't. 

For the past year (or more) I've been plagued with the "spinning rainbow wheel" on my 2016 15" MacBook Pro—which as any Mac user knows basically amounts to a "temporary system crash" because you cannot do anything while the rainbow wheel is spinning away.

I've observed VERY carefully, and am 100% certain that this ONLY ever happens on my system when I open an Adobe app. Most commonly Photoshop, but also Bridge and Illustrator and InDesign. I never, ever get the rainbow wheel in any other app—ever.

 

It is absolutely infuriating—and did NOT used to happen with Adobe apps a few years ago or before. I've spent hours reading through posts online about why this happens—and there never seems to be one solution—but an entire galaxy of supposed "issues" unique to each person's system—and none of the issues ever seems to be Adobe's fault (which is ridiculous).

 

But speaking of "issues unique to each person's system," I have noticed that my problem seems to possibly be font-related, because I almost always get the spinning rainbow wheel ONLY when I choose the Text Tool for the first time—every time, the rainbow wheel appears and sits there spinning for a good 60 seconds or more (while I'm locked out of my system)...until it goes away and I can finally use the Text Tool. I cannot think of any GOOD reason why using the Text Tool would cause the rainbow wheel to appear?!

 

While I appreciate any tips offered, I'm highly dubious that there will be any solution to this...unless someone tells me that with their brand-new, M2-chip MacBook Pro they never experience this issue—in which case I'll know that it's likely a problem resulting from me using a 2016 Intel-based MacBook Pro (which I should add is still fast and works flawlessly for every other task). Here's a screenshot of my system specs:

 

 

Thanks,

Scott in Eugene, Oregon

    This topic has been closed for replies.

    4 replies

    Scott-PCTA
    Scott-PCTAAuthor
    Participating Frequently
    July 25, 2023

    Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64 Number of Launches: 19 Operating System: Mac OS 12.6.7 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2900 MHz Built-in memory: 16384 MB Free memory: 7888 MB Memory available to Photoshop: 12604 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.1.5 SAM SDK Version: 4.1.4 ACP.local Status: - SDK Version: 3.2.0.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.0 Content Credentials is not available Precise Color Management for HDR Display: Disabled. Manta Canvas: Enabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
    Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
    GPUForce: 0
    useGPU: 1
    useOpenCL: 1
    isGPUCapable: 1
    GPUName: AMD Radeon Pro 460
    GPUVendor: AMD
    IsNativeGPUCapable: 1
    IsOpenGLGPUCapable: 1
    IsOpenCLGPUCapable: 1
    HasSufficientRAM: 1
    GPU accessible RAM: 4,294 MB
    Required GPU accessible RAM: 1,500 MB
    UseGraphicsProcessorChecked: 1
    UseOpenCLChecked: 1
    Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display Display: 2 Display Bounds: top=0, left=-1440, bottom=900, right=0 High DPI Monitor ------- Sniffer output
    [0 ms]
    Launch GPUSnifferThread

    [0 ms]
    Start RunAllAPIs

    [0 ms]
    "/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=1270320507 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

    [658 ms]
    Start sniffer 2023-07-25 15:46:04
    # Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64
    sniffer -baseTimeMS=1270320507 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230615.r.573 15cc86e x64

    {21 ms}
    Start platform native
    # displays: 2
    Display 0
    Display: 188977375
    Main: TRUE
    Built in: FALSE
    Stereo: FALSE
    Bounds: (0, 0) -> (2,560, 1,440)
    Dimensions: (5,120 2,880)
    Physical size: (1,806.22 1,016)
    Pixel size: (0.352778 0.352778)
    Dynamic range: (0 1)
    Potential dynamic range: (0 1)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=AMD Radeon Pro 460 index=1)

    Display 1
    Display: 69733446
    Main: FALSE
    Built in: TRUE
    Stereo: FALSE
    Bounds: (-1,440, 0) -> (0, 900)
    Dimensions: (2,880 1,800)
    Physical size: (331.005 206.878)
    Pixel size: (0.114932 0.114932)
    Dynamic range: (0 1)
    Potential dynamic range: (0 2)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=AMD Radeon Pro 460 index=1)

    # devices: 2
    Device 0
    Name: Intel(R) HD Graphics 530
    Preferred: FALSE
    Power Envelope: INTEGRATED
    Attachment: EMBEDDED
    # attached displays: 0
    GPU accessible RAM: 1,610 MB
    VRAM: 0 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 1,610 MB
    API version: 1.0 (1.0)
    Device version: 1.0 (1.0)
    Vendor name: INTEL
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN

    Device 1
    Name: AMD Radeon Pro 460
    Preferred: TRUE
    Power Envelope: DISCRETE
    Attachment: EMBEDDED
    # attached displays: 2
    188977375
    69733446
    GPU accessible RAM: 4,294 MB
    VRAM: 4,294 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 1.0 (1.0)
    Device version: 1.0 (1.0)
    Vendor name: AMD
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    End platform native
    {399 ms}

    {399 ms}
    Start platform OpenGL
    # displays: 2
    Display 0
    Display: 188977375
    Main: TRUE
    Built in: FALSE
    Stereo: FALSE
    Bounds: (0, 0) -> (2,560, 1,440)
    Dimensions: (5,120 2,880)
    Physical size: (1,806.22 1,016)
    Pixel size: (0.352778 0.352778)
    Dynamic range: (0 1)
    Potential dynamic range: (0 1)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=16915465 index=1)

    Display 1
    Display: 69733446
    Main: FALSE
    Built in: TRUE
    Stereo: FALSE
    Bounds: (-1,440, 0) -> (0, 900)
    Dimensions: (2,880 1,800)
    Physical size: (331.005 206.878)
    Pixel size: (0.114932 0.114932)
    Dynamic range: (0 1)
    Potential dynamic range: (0 2)
    Reference dynamic range: (0 0)
    Attached Device: (DeviceID name=16915465 index=1)

    # devices: 1
    Device 0
    Name: AMD Radeon Pro 460 OpenGL Engine
    Preferred: TRUE
    Power Envelope: DISCRETE
    Attachment: UNKNOWN
    # attached displays: 2
    188977375
    69733446
    GPU accessible RAM: 4,096 MB
    VRAM: 4,096 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 2.1 (2.1 ATI-4.8.101)
    Device version: 2.1 (2.1 ATI-4.8.101)
    Vendor name: AMD
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    GLSL version: 1.20 (1.20)
    CGL ID: 16915465
    Display mask: 1984
    End platform OpenGL
    {429 ms}

    {429 ms}
    Start platform OpenCL
    # displays: 0

    # devices: 2
    Device 0
    Name: Intel(R) HD Graphics 530
    Preferred: FALSE
    Power Envelope: INTEGRATED
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 1,610 MB
    VRAM: 1,610 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
    Device version: 1.2 (OpenCL 1.2 )
    Vendor name: INTEL
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    Bandwidth: 16 GB / s
    Compute score: 67.2603
    Device name string: Intel(R) HD Graphics 530
    Device vendor string: Intel Inc.
    Platform name string: Apple
    Platform vendor string: Apple

    Device 1
    Name: AMD Radeon Pro 460 Compute Engine
    Preferred: TRUE
    Power Envelope: DISCRETE
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 4,294 MB
    VRAM: 4,294 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
    Device version: 1.2 (OpenCL 1.2 )
    Vendor name: AMD
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    Bandwidth: 31 GB / s
    Compute score: 283.179
    Device name string: AMD Radeon Pro 460 Compute Engine
    Device vendor string: AMD
    Platform name string: Apple
    Platform vendor string: Apple
    End platform OpenCL
    {654 ms}

    Exit code kExitNormal
    End sniffer 2023-07-25 15:46:04
    [kStatusNormal, kExitNormal]

    [658 ms]
    Finish RunAllAPIs

    [2396 ms]
    Start GetSnifferResult

    [2396 ms]
    Finish GetSnifferResult

    ------- Sniffer output
    ======= GPU
    License Type: Subscription Serial number: 94070232219015018946 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.6G, 342.5G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 23.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.a8d475349 79.a8d475349 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.0.04ee3a5 ICUConverter.framework ICUConverter 14.0.04ee3a5 AdobeCrashReporter.framework AdobeCrashReporter 12.1.0.202305112304_acd7e25 boost_system.framework boost_system 23.0.0.0 AdobeACE.framework AdobeACE 6.0.1 79.27b150cfb6. dvanet.framework dvanet 23.0.0.0 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 23.0.0.0 dvascripting.framework dvascripting 23.0.0.0 dvaappsupport.framework dvaappsupport 23.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.002995e5. AIDE.framework AIDE 5.4.0 79.8b163e26 boost_chrono.framework boost_chrono 23.0.0.0 dynamiclink.framework dynamiclink 23.0.0.0 dvaaccelerate.framework dvaaccelerate 23.0.0.0 dvametadataUI.framework dvametadataUI 23.0.0.0 AdobeARE.framework AdobeARE 3.0.0 79.625377 AdobePDFPort.framework AdobePDFPort 4.0.0 79.625377 ICUInternationalization.framework ICUInternationalization 14.0.04ee3a5 boost_filesystem.framework boost_filesystem 23.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.27b150cfb6. AdobeXMPFiles.framework AdobeXMPFiles 79.a8d475349 79.a8d475349 AdobeLinguistic.framework 14.5.0.32668ad dvaplayer.framework dvaplayer 23.0.0.0 filterport.framework filterport 27.1.0.170 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 23.0.0.0 AdobeAGM.framework AdobeAGM 7.1.0 79.27b150cfb6. AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 49d0f7fa dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.a8d475349 79.a8d475349 AdobeJP2K.framework AdobeJP2K 4.0.0 79.6dcde51 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.8567dec. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.27b150cfb6. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.3.0 79.27b150cfb6. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52792 79.fb3b9dfa dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Unified Extensibility Platform uxp-7.1.0-11-16f02e5 UPIC 2.6.0 Required plugins: Accented Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.6.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.4.1 (1510), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.6 © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.6 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.6 © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.6, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.6 © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.6.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.6.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.6.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.6 © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.6 © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.6 © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.6.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.6, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.6 © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.6 © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.6.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.6 © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.6.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.7.0.42 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.7.0/" CDO: 1.141.0
    CmdN: 1.18.8
    CDP: 1.165.0
    Projects: 1.7.0 Loaded at: 142 ms - launch time impact: 176 ms ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder" Loaded at: 3883 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 144 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 145 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.24.22.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Loaded) 0.1.6.0 - from the file "Required Folder" Loaded at: 3885 ms - launch time impact: 0 ms Photoshop Adjustments Panel (Loaded) 1.27.5.0 - from the file "Required Folder" Loaded at: 3886 ms - launch time impact: 7 ms Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder" Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder" Loaded at: 3887 ms - launch time impact: 3 ms Photoshop In App Messaging (Loaded) 4.0.3.0 - from the file "Required Folder" Loaded at: 3888 ms - launch time impact: 1 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3487 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3488 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.6.0.51 - from the file "Required Folder" Loaded at: 3889 ms - launch time impact: 16 ms Content Credentials (Registered) 0.37.3.0 - from the file "Required Folder" Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder" Scan time: 0 ms - entries: 25 Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/index.html” com.adobe.custom-metadata-cep.whatsnew 1.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.custom-metadata-cep/index.html?startPage=whatsnew” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.custom-metadata-cep.configurator 1.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.custom-metadata-cep/index.html?startPage=configurator” Custom Metadata 1.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.custom-metadata-cep/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/manager.html” com.adobe.custom-metadata-cep.tabmanager 1.7.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.custom-metadata-cep/index.html?startPage=tabmanager” Installed TWAIN devices: NONE

      Scott-PCTA
      Scott-PCTAAuthor
      Participating Frequently
      July 25, 2023

      Just a quick note I forgot to add above: when I do the "Graphics Processor Compatibility Check" in Photoshop, it says (in essence) "All good! Thumbs up!" but this is with regard to the Radeon 460 with 4GB of VRAM.

        Scott-PCTA
        Scott-PCTAAuthor
        Participating Frequently
        July 25, 2023

        Thanks Kevin—appreciate the reply! And apologies if I sounded too "Get off my lawn!" 🙂 It is true that my MBP is "old" by computing standards—and I am (fortunately) in a position to get a new M2-powered MacBook (and it sounds like that will help). So it may not be a good use of time to continue troubleshooting my older setup, except possibly for the benefit of others having similar issues.

         

        Regarding fonts on my system, yes—I've just used Font Book, which currently says I'm using 340 fonts—entirely too many, but almost all of those were either installed by default by MacOS or by installed apps (mainly just Adobe and Microsoft Office apps).

         

        Regarding my GPU, noted that the Intel HD 530 is old and weak by today's standards...but I also have the Radeon Pro 460 with 4GB of VRAM—can Adobe apps not take advantage of that? (Or do they default to the Intel HD 530?)

         

        I'll paste details from system info into a separate reply. 

         

        Thanks!

        Scott

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          July 25, 2023

          Hi @Scott-PCTA Start by going to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

           

          Regarding fonts - How many active fonts are running currently? What are you using to manage your fonts? If you are only using the free Mac Fontbook - you may want to invest in a third party manager that makes clean up and management a lot easier.

           

          Next - resources. Your 2016 MBP may be lacking in resources to run newer faster software and by continuing to upgrade, issues begins to show more frequently. Example - your Intel HD 530 GPU does not meet minimum requirements - the recommended speed is 2,000 ops sec and this clocks in at 350. It also does not have enough VRAM - Min is 1.5 GB and you have exactly that meaning if anything else is using GPU its under.

          https://helpx.adobe.com/photoshop/system-requirements.html

           

          I have the same model MBP at home and kept it on Catalina and the last compatible version of CC (2021). It serves my purposes when I need it as a backup, but I chose to upgrade to a new M2 Mac for my daily driver. Not everyone can afford that, but it becomes a choice - If you decide to stay on older equipment, you will need to "time lock" the setup to the last stable version and stop updating OS and software or risk performance issues.

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