• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

WIA error after updating to 19.1.0

New Here ,
Jan 26, 2018 Jan 26, 2018

Copy link to clipboard

Copied

Earlier this week, I updated Photoshop CC to 19.1.0. Now I get an error when I scan. Before the update, I had no issues scanning.

File...Import...WIA Support...chose my device...chose my options...clicked Scan. In a WIA Support window, it says: The system cannot find the path specified.

Your assistance is appreciated in resolving this issue,

Views

5.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 13, 2018 Feb 13, 2018

This should be resolved in the Photoshop update that is now available. Open your Creative Cloud, update and let us know how it goes Thanks!

Hannah

Votes

Translate

Translate
Adobe
Participant ,
Feb 13, 2018 Feb 13, 2018

Copy link to clipboard

Copied

Thanks!  It works now.  Thank you, vitor-pedro and Adobe.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 13, 2018 Feb 13, 2018

Copy link to clipboard

Copied

This should be resolved in the Photoshop update that is now available. Open your Creative Cloud, update and let us know how it goes Thanks!

Hannah

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2018 Feb 13, 2018

Copy link to clipboard

Copied

I have stopped fighting windmills. I know what to expect from Adobe. Know they will fix stability problems, choose not to fix some bugs, and will  introduce new bugs.  I always have more than one old working version of Photoshop installed.

JJMack

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2018 Mar 26, 2018

Copy link to clipboard

Copied

LATEST

Here is complete list wia error codes. I also like to explain WIA error for the viewer. The Windows Image Acquisition (WIA). Sometimes we face printing problem with WIA. We can fix this kind of error to Restart the Dependencies services. OR You may follow https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/getting-an-error-wia-scan-error...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines