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WIA error after updating to 19.1.0

New Here ,
Jan 26, 2018 Jan 26, 2018

Earlier this week, I updated Photoshop CC to 19.1.0. Now I get an error when I scan. Before the update, I had no issues scanning.

File...Import...WIA Support...chose my device...chose my options...clicked Scan. In a WIA Support window, it says: The system cannot find the path specified.

Your assistance is appreciated in resolving this issue,

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correct answers 1 Correct answer

Adobe Employee , Feb 13, 2018 Feb 13, 2018

This should be resolved in the Photoshop update that is now available. Open your Creative Cloud, update and let us know how it goes Thanks!

Hannah

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Participant ,
Feb 13, 2018 Feb 13, 2018

Thanks!  It works now.  Thank you, vitor-pedro and Adobe.

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Adobe Employee ,
Feb 13, 2018 Feb 13, 2018

This should be resolved in the Photoshop update that is now available. Open your Creative Cloud, update and let us know how it goes Thanks!

Hannah

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Community Expert ,
Feb 13, 2018 Feb 13, 2018

I have stopped fighting windmills. I know what to expect from Adobe. Know they will fix stability problems, choose not to fix some bugs, and will  introduce new bugs.  I always have more than one old working version of Photoshop installed.

JJMack
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New Here ,
Mar 26, 2018 Mar 26, 2018
LATEST

Here is complete list wia error codes. I also like to explain WIA error for the viewer. The Windows Image Acquisition (WIA). Sometimes we face printing problem with WIA. We can fix this kind of error to Restart the Dependencies services. OR You may follow https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/getting-an-error-wia-scan-error...

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