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Participating Frequently
April 15, 2020
Question

Wierd colour / profile issues

  • April 15, 2020
  • 2 replies
  • 1946 views

Hey guys!

 

I'm using Photoshop CC (21.1.2). I used to have a colour profile issue with my monitor that was resolved by uninstalling my monitor and GPU drivers, removing photoshop, restarting and reinstalling. But now i have this wierd issue.

 

Any ideas? The image in the camera raw box looks much nicer & more pure. I've checked the image with Windows side by side with photoshop and they look the exact same, it's just in dialogs such as Camera Raw.

 

Any help would be great!

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2 replies

NB, colourmanagement
Community Expert
Community Expert
April 15, 2020

Have you set the workigspace to same as display profile? That is NEVER a good idea

Try these tips please:

Display profile issues on Windows

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

 

The issue can affect different applications in different ways, some not at all, some very badly.

 

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

 

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it. 

 

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing this problem though:

To reset the preferences in Photoshop: 

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

 

To find out if this is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB. You can ADD sRGB if its not already listed. 

And be sure to check “Use my settings for this device”.

 

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

 

 

 

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right. 

 

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

 

TylerK29Author
Participating Frequently
April 16, 2020

Hi! 

Thanks for the advice. I've already tried this, did it again however and reset photoshop settings as i'd changed the colour settings, no change. See this, this, this.

 

I've noticed when sending these edited images on other platforms like facebook, if i then look back on them using my phone, you can litterally see the image change colour as if the phone loads a new profile or something.

 

You can see here - white isn't really white either. Only changing my photoshop colour settings makes it look more white.

D Fosse
Community Expert
Community Expert
April 16, 2020

This is a broken monitor profile, there is no doubt about that. That can affect applications differently - except applications that aren't color managed at all. They don't use the profile and are thus not affected.

 

Setting the monitor profile as working RGB in Photoshop disables/cancels out all display color management. Don't ever do that. It will get you into trouble.

 

Fix your monitor profile. That's the solution, and the only solution. The standard way to do that is to use a calibrator. The monitor profile is an absolutely critical component in the whole Photoshop ecosystem, without it Photoshop cannot display correctly. You cannot work with a broken profile.

 

Read Neil's post again. I'm not going to repeat all of it, but it's the correct answer.

TylerK29Author
Participating Frequently
April 15, 2020

So it turns out it may still be a monitor profile issue or something. Any help? I've added the profiles (see me).

Colour Settings (Bad)

Colour Settings (Okay)

 

Any ideas?