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Participating Frequently
February 24, 2023
Question

Will not access my photos

  • February 24, 2023
  • 7 replies
  • 270 views

Will not access my photos on iPhone 

This topic has been closed for replies.

7 replies

Kevin Stohlmeyer
Community Expert
Community Expert
February 24, 2023

What version of iOS are you running on your phone?

 

JubliadoAuthor
Participating Frequently
February 24, 2023

No there wasn’t an option for iPhone and there was nowhere to state iPhone.

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With best wishes from
Barry [edited by moderator] Please do not put email/phone or other links in your replies.  Thank you.

JubliadoAuthor
Participating Frequently
February 24, 2023

It’s not there!

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With best wishes from
Barry[edited by moderator]

Kevin Stohlmeyer
Community Expert
Community Expert
February 24, 2023

Hi @Jubliado 

In the iOS Settings you should have PS Express listed:

You can then go into that and allow access to All Photos

CShubert
Community Manager
Community Manager
February 24, 2023

Hi @Jubliado your post says you can't access your photos on iphone but you list iPadOS as the topic, are you having issues with Ps for iPad or something else?

 

Could you explain the workflow you are trying to do so we understand how to help.

 

Thank you,

Cory

JubliadoAuthor
Participating Frequently
February 24, 2023

On my iPhone XR.
I have tried all that. Even reinstalled ps express. There is no option anywhere, I have tried Photos, Privacy and PS EXPRESS apps ???

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With best wishes from
Barry [edited by moderator]

Kevin Stohlmeyer
Community Expert
Community Expert
February 24, 2023

Hi @Jubliado did you give the app permissions in the iOS Settings?

Go to Settings on your iPad and scroll down to Photoshop.

Allow access to All Photos.