Windows 10 and 11 | Photoshop opens but throws error on multiple systems.

Forum|Forum|1 year ago
August 13, 2024
2 replies
1504 views

Hey there,

im on Win10desktop and Win11 laptop.
For weeks now, PS is starting once in a while but most of the time refuses with this window

"Sorry, Photoshop has encountered an error and needs to close."
I googled it obviously and tried all the different solutions from restarting to running the cleaner tool to clearing licenses

Does anyone know a reliable permanent solution or do i have to consider other options because im seriously tired of this.

Others

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

This page specifically addresses error 205 - most likely an overzealous anti-virus update:

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

M

Martin26868066ds3mAuthor

Participating Frequently

Thanks for googling the error screenshot and providing me with the first result that i found myself as explained in the post it did nothing. Maybe you want to send me the second result that you google too?

M

Martin26868066ds3mAuthor

Participating Frequently

Thanks for the snark reply. This is a pretty common error not a Googled search result. You must have obviously turned off your antivirus to confirm it was not the issue. There also should not be any licenses to clear as Photoshop is a subscription. I'll move on and let someone else try to help you.

FYI: https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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