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J
JLJ1234
Inspiring
December 6, 2021
Answered

Windows 11 Photoshop will not show toolbars or Essentials reset panel

  • December 6, 2021
  • 2 replies
  • 1289 views

After I installed updates this morning, Photoshop became completely disfunctional on my Windows 11 PC. I was attempting to simply crop a photo and the crop tool locked up the program. The only way to recover is to use the Task Manager to "kill it." When I tried again, I found the Essentials reset panel and all the tool panel items that appear at the top of the page are missing. When I tried to crop my photo a second time the crop tool atempted to remove the background instead of crop the photo. ACROBAT DC REQUEST SIGNATURES FUNTION IS BROKEN TODAY AS WELL. EVERYTHING WAS WORKING FINE LAST FRIDAY. WHY DO YOU PEOPLE INSIST ON BREAKING THINGS ON A MONDAY? DOES IT EVEN OCCUR TO YOU THAT WE HAVE JOBS TO DO?

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Correct answer marliton

Hi. Resetting the preferences could fix your issue: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

If that not work, check this information: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

 

2 replies

davescm
Community Expert
davescmCommunity Expert
Community Expert
December 6, 2021

Photoshop is not yet released for Windows 11 and has known UI issues. to quote the link below from Adobe - "We strongly recommend you wait until we have released a compatible version of your app"

https://helpx.adobe.com/download-install/kb/windows-11.html

 

Dave

    J
    JLJ1234Author
    Inspiring
    December 6, 2021

    Thanks Dave but my boss just rolled out new Windows 11 PCs. I will certainly tell her she needs to wait, but  I'm not sure she has time to care about my software problems. Adobe knew this was coming, why aren't they ready?

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    December 6, 2021

    Some of the issues require fixes from Microsoft. For example Windows 11 breaks colour management across several applications not just Adobe.  Eizo, the high end monitor manufacturer, recommend staying on Windows 10 at present because of the colour management issues.

    Dave

     

    marliton
    Community Expert
    marlitonCommunity ExpertCorrect answer
    Community Expert
    December 6, 2021

    Hi. Resetting the preferences could fix your issue: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

    If that not work, check this information: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

     

    Marlon Ceballos
      J
      JLJ1234Author
      Inspiring
      December 6, 2021

      Thank you Marliton! I reset the preference as this link showed and it worked, everything is back to normal. THANK YOU SO MUCH!

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