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Chappiesan
Participant
May 15, 2015
Answered

Windows Ink and Photoshop 2014

  • May 15, 2015
  • 9 replies
  • 21938 views

I have found an irritating issue when using pressure sensitivity on a Wacom Tablet while using Photoshop CC 2014 in Windows 8.1. For some reason with Photoshop 2014 for Windows Adobe has paired pressure sensitivity on a tablet with Windows Ink. This is creating a very annoying issue of pop-up tool hints when using the modifier keys. I do a lot of retouching using a pressure sensitive pen. To have "ALT" pop up every time i use the key is really unacceptable. There must be a way to turn off these tool tips while keeping the pressure sensitivity on.

Didn't anyone at Adobe test out CC 2014 on a Windows machine? And if they did, wouldn't they think that the annoying side effect of pop-ups when using Windows Ink would be a distraction?

So, can someone at Adobe please tell me how to turn off these ridiculous tool tips when using pressure sensitivity? Right now my only workaround is to go back to using Photoshop CC. Please don't tell me that the problem is with Windows - programmers at Adobe decided to pair the brush sensitivity with Windows Ink. They should have seen how Windows Ink would create this annoying problem and they should have come up with a fix for it.

    This topic has been closed for replies.
    Correct answer Trevor.Dennis

    The following advice was given to me be a Wacom tech on the Wacom forums.  Note this was for a Cintiq Companion 2, but it may also be relevant to your issue.

    For such issues with Photoshop CC 2014:

    1. Uncheck ‘Use Windows Ink’ in the tablet driver (Wacom Tablet Properties> Mapping> uncheck ' Use Windows Ink')

    2. Create a file that contains instructions to revert to the WinTab functionality.

    How to create the file and where to put it:

    a. Create a text file in a text editor such as Notepad.

    Type in the following lines:

    # Use WinTab

    UseSystemStylus 0

    b. Save the file as a plain text file named PSUserConfig.txt .

    c. put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\

    Restart your Photoshop CC 2014, check the pen pressure/ overall performance.

    __________________________

    Me again...

    In actual fact the above made no difference to me.  I wasn't try to overcome poor overal performance, but rather a glitch with pan and rotate when using a Companion 2 connected to my main computer.  But from your point of view, it suggests that Windows Ink is not hard wired for CC 2014.

    Good luck, and it would be helpful to know if it made a difference.

    9 replies

    D
    dely_96
    Participant
    April 17, 2018

    Hello, I have this problem now. I tried everything you said, but still pen pressure doesn't work. I tried also to put away the file note from the settings of photoshop, but it didn't work. How can I resolve it?

    E
    elised45978249
    Participant
    May 2, 2018

    I also had this problem despite doing every suggestion in this thread. I did found a solution that worked in a very similar thread (from user map52237311)

    So far so good. Here is the original message bellow.

    9. Re: Photoshop CC When I zoom in, I can't draw with my Cintiq 13HD?

    maip52237311 14 avr. 2018 16:46 (en réponse à Kingfirejet)

    1.Open command Prompt in start menu

    2.Paste this

    reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f

    3.Press enter

    4.Done (basically this will disable pen features that were set in Windows Fall Update ,which causes the whole issue in the first place.

    Its work for me when these others method didnt work

      J
      Joconias
      Participating Frequently
      June 2, 2017

      This fix the problem until now on Windows 10 (anniversary version), Photoshop CC 2017 and Bamboo Capture. When not using windows ink the tablet funcion is perfect, but no pen presure, so, using this PSUserConfig.txt, on the right folder, evething is fine and with no lags.

      danielv80796009
      danielv80796009
      Participant
      May 16, 2017

      Thanks man, worked for me in CC 2017....after trying other methodes which failed

      R
      rezd14733903
      Participant
      March 5, 2017

      Thanks for the information. It worked for my Photoshop CC 2017 with  Intuos art pen touch tablet.

      ELECTROHERMIT
      ELECTROHERMIT
      Inspiring
      November 2, 2016

      VERY IMPORTANT you have the lines of code entered exactly as noted by Chappiesan. Must be on two separate lines. I wasted hours and hours after seeing this fix a dozen times all over the place then luckily realized I had entered it all on one line and it does not work if typed like that.

      S
      Studio SixtyFour
      Participant
      November 1, 2016

      Thanks for the information. It worked for my Photoshop CC 2015.5 with and Intuos 4 pen tablet.

      stupak
      stupak
      Participant
      June 15, 2016

      Thank you!!! It finally worked for me! Windows 10 Insider Preview 14361, Photoshop CC 2015.1.2 and my good old bamboo pen tablet.

      Vandervak
      Vandervak
      Participant
      April 28, 2016

      This problem has been around my work since I bought the wacom and finally comes to an end.

      So many thanks for this!

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity ExpertCorrect answer
      Community Expert
      May 15, 2015

      The following advice was given to me be a Wacom tech on the Wacom forums.  Note this was for a Cintiq Companion 2, but it may also be relevant to your issue.

      For such issues with Photoshop CC 2014:

      1. Uncheck ‘Use Windows Ink’ in the tablet driver (Wacom Tablet Properties> Mapping> uncheck ' Use Windows Ink')

      2. Create a file that contains instructions to revert to the WinTab functionality.

      How to create the file and where to put it:

      a. Create a text file in a text editor such as Notepad.

      Type in the following lines:

      # Use WinTab

      UseSystemStylus 0

      b. Save the file as a plain text file named PSUserConfig.txt .

      c. put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014 Settings\

      Restart your Photoshop CC 2014, check the pen pressure/ overall performance.

      __________________________

      Me again...

      In actual fact the above made no difference to me.  I wasn't try to overcome poor overal performance, but rather a glitch with pan and rotate when using a Companion 2 connected to my main computer.  But from your point of view, it suggests that Windows Ink is not hard wired for CC 2014.

      Good luck, and it would be helpful to know if it made a difference.

        C
        ChappiesanAuthor
        Participant
        May 17, 2015

        Thanks Trevor, the solution worked perfectly. Photoshop is back to working as it should.

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