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Workspace issues in Photoshop 25.0.0

Explorer ,
Oct 16, 2023 Oct 16, 2023

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Hi folks. I'm running a 2020 Intel iMac 27" with i7 and AMD 5500 XT 8GB running Sonoma 14.1.. I use an additionnal 32" display for my main display and use the Mac screen for pallettes and controls in a custom workspace.

 

It's worked flawlessly for years, but since updating to 25.0.0 I've found a severe issue making Photoshop unusable. Clicking anywhere on the Layers, Colours, Brushes and additional panels is completely impossible. The action simply passes straight through to the desktop and clicks outside of the application. 

 

Resetting and rearranging the workspace has no effect. Using standard workspaces (attached to the main board) works as it should. 

 

I've reinstalled the app without success and deleted the workspace files to address conflicts from the older version. Still without success.

 

Can anyone cast light on a solution??

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Explorer ,
Oct 18, 2023 Oct 18, 2023

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UPDATE: This issue is specific to Photoshop. None of the other Adobe apps I use - Illustrator, InDesign, Dreamweaver - are affected.

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Community Expert ,
Oct 19, 2023 Oct 19, 2023

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Are you running Mac OS Sonoma?

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Explorer ,
Oct 21, 2023 Oct 21, 2023

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Sonoma 14.1. As per the details above.

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Explorer ,
Oct 27, 2023 Oct 27, 2023

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UPDATE 27/10/2023 - The update 25.1 does not fix this issue.

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I have this problem. Sonoma 14.1. Latest Photoshop. But it only happens when the application frame is turned off, which is essential if you're using multiple monitors.

 

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Same here. It's making me mad. I found sort of a workaround (except beeing forced to use the app frame, which I hate) . I start by resetting to "essentials" workspace. From there I make sure the tool panel etc is not stuck to the edge of the frame but instead floats free. That works most of the time. But now and then it goes back to beeing buggy. 😕 

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Thanks Daniel, I've been doing the same thing. It's driving me up the wall in frustration. All the money we pay for problems like these 😞

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New Here ,
Nov 16, 2023 Nov 16, 2023

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Quit and restart Photoshop. This often clears up minor glitches and can sometimes resolve workspace issues.

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Thanks, but no. Not even after thousand restarts and a little rain dance. 

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Quitting and restarting makes zero difference to this issue. Reinstalling doesn't work either. Nor does deleting settings files and starting from scratch. 

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New Here ,
Nov 16, 2023 Nov 16, 2023

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Check for third-party plugins or extensions that might be conflicting with Photoshop. Some third-party plugins can cause problems with Photoshop's workspace. Try disabling any plugins or extensions that you have recently installed.

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Done all of that and made no difference. 

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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@sheriffofworksop have you upgraded to Sonoma 14.1.1 that has been shown to resolve UI issues.

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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I can confirm that I've tried both the latest stable build AND the 14.2 beta of Sonoma. Neither has made any difference to the problem I'm seeing with the current version of Photoshop. Therefore, the only common denominator is the Adobe component.

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Upgrading to Sonoma 14.1.1 solved all the ui issues for me.

 

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Upgrading to Sonoma 14.1.1 solved this issue for me.

 

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Explorer ,
Nov 16, 2023 Nov 16, 2023

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Didn't work for me 😞

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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@sheriffofworksop Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Explorer ,
Dec 01, 2023 Dec 01, 2023

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I can confirm that the isdue has now been rectified in the update Photoshop 25.2 on 1st December 2023.

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024

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LATEST

V26 won't let me use my workspaces. Everytime it opens it has changed my custom workspaces. I have to keep resetting them. I am dropping back to V25 until this gets fixed. Windows 11 is current. Tried reinstalling V26 doesn't help. V26 seemed to work fine for awhile but then stopped opening with my workspaces a few days ago. I have to keep resetting them. 

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