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LivenCreative
LivenCreative
Known Participant
January 27, 2023
Answered

Workspaces keep resetting each time I go into InDesign, Photoshop and Illustrator

  • January 27, 2023
  • 2 replies
  • 3375 views

I'm using the latest software on a iMac running iOS 13.1.

 

Everytime I launch any of the software all the workspaces are blank. I have to then select a generic workspace to make the tools appear. Getting a bit fed up with having to do this everyday.

Can anyone help solve this.

 

I did go onto Adobe help and they tried something but it didn't help.

 

cheers 

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    That is different - your original post stated that each time you launch the app, which is normal.

    You can try resetting your preferences and see if that resolves. Go to Photoshop Preferences/General and click the reset button. Relaunch PS and open a doc.

    If that resolves, try resetting the other apps.

    Also check your Apple System Preferences/Security and Privacy/Full Disk Access and make sure all three apps are in there and active.

     

    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    January 27, 2023

    Hi @LivenCreative. 

    That is normal behavior - you normally dont see tools until you create or open a document.

    Why would you need the tools before you open a document?

     

    LivenCreative
    LivenCreativeAuthor
    Known Participant
    January 27, 2023

    Even with a document open the tool panels don't appear?

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    January 27, 2023

    That is different - your original post stated that each time you launch the app, which is normal.

    You can try resetting your preferences and see if that resolves. Go to Photoshop Preferences/General and click the reset button. Relaunch PS and open a doc.

    If that resolves, try resetting the other apps.

    Also check your Apple System Preferences/Security and Privacy/Full Disk Access and make sure all three apps are in there and active.

     

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 27, 2023

      let's start with photoshop.

       

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

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