Write permissions error - saving animated gif

New Here ,
Jul 22, 2022 Jul 22, 2022

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HELP! I have been online with Adobe support for almost two hours and they are unable to help.

I was able to Save to Web animated gifs until the last few months. I can preview them (but not download this preview) and the animation works but I continue to get a write permissions error. I have done the following:

1. Reinstalled Adobe Creative Suite

2. Stopped backups on Dropbox

3. Reduced file size.

4. Deleted old preferences.

5. Ensured Read and Write Preferences were correct for Adobe to save.

I can not save an animated GIF and it is driving me crazy. It has been a simple process in the past but the Adobe Help was unable to correct it. I have tried with various files but it is a problem with Adobe Photoshop saving to my computer or possibly a conflict with another program (Malwarebytes or Dropbox?)

 

I have been looking at old posts with solutions as this is not an isolated problem but even after doing all the options suggested I am unable to fix this. Or find anyone to talk to who can assist. Any suggestions?

 

I am working on a new Apple M1 Max laptop running MacOS Monteray 12.4.

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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Hi. Althought I'm not running Monterey - I know this OS is even more particular about security than my Big Sur OS. You may need to give Photoshop Full Disk Access permissions. Please go to the Apple Menu, and open System Preferences. Find Security and Privacy. Then, on the left, find Full Disk Permissions. If Adobe Photoshop isn't showing up on the right, for you to enable, you can add it, using the little plus sign, at the bottom of that screen.Screen Shot 2022-07-25 at 12.14.52 PM.jpg

S_Gans
Adobe Community Professional / Adobe Certified Instructor

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