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jon bovey
Known Participant
July 18, 2023
Answered

yellow and black triangles with exclamation mark

  • July 18, 2023
  • 3 replies
  • 1549 views

I have these two triangles when printing with my epson 3880 printer. What do they mean?

 

Peter

 

 

    This topic has been closed for replies.
    Correct answer AxelMatt

    The triangles can have a lot of causes. For example paper jam in the printer, empty ink cartridges, printer offline etc.

    Please check the printer and the connection to your system. Can you print from other application?

     

    3 replies

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    July 18, 2023

    What happens if you click the printer’s icon? 

    Do you get a dialog with a queue and some alert message? 

      J
      jon boveyAuthor
      Known Participant
      July 19, 2023

      Thanks to all conributors. Photoshop is continually upgrading and I notice they now put this yellow/exclamation mark triangle next to cartridges that are low in ink

      NB, colourmanagement
      Community Expert
      NB, colourmanagementCommunity Expert
      Community Expert
      July 24, 2023

      @jon bovey "Thanks to all conributors. Photoshop is continually upgrading and I notice they now put this yellow/exclamation mark triangle next to cartridges that are low in ink"

      Just to be clear - That's not "Photoshop" but an Epson driver dialog box, it's accessed via Photoshop's print command, sure, but that’s as far as Photoshop is involved (other than passing on some info to Epson's software about colour processing) 

       

      I hope this helps
      neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
      google me "neil barstow colourmanagement" for lots of free articles on colour management

        NB, colourmanagement
        Community Expert
        NB, colourmanagementCommunity Expert
        Community Expert
        July 18, 2023

        @jon bovey that’s not looking like an Adobe error - but a MacOS error, in this case, it looks like the printer is not successfully connected. Or its switched off?

        You may have to remove and re-add the printer in Apple's system preferences/printers 

         

        I hope this helps
        neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
        google me "neil barstow colourmanagement" for lots of free articles on colour management

          AxelMatt
          Community Expert
          AxelMattCommunity ExpertCorrect answer
          Community Expert
          July 18, 2023

          The triangles can have a lot of causes. For example paper jam in the printer, empty ink cartridges, printer offline etc.

          Please check the printer and the connection to your system. Can you print from other application?

           

          My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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