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Peter242362343z99
Participating Frequently
September 18, 2023
Question

Your Graphics porcessor is Incompatible!

  • September 18, 2023
  • 1 reply
  • 307 views

Hey all, so I've noticed PS being a bit buggy / slow the last few weeks. Then tonight massive lag when I tried to draw anything at all. I fiddled about a bit with things I don't understand and now im getting the below message:

 

I know absolutely NOTHING about computers unfortunately but I'm guessing this is a grapics card thing? I know the one I have is at least 10 years old and hasnt been updated since. I've tried hunting drivers for it they seem unavailible. I've no idea what the direct x warning means? Any ideas?

 

 

Much thanks

Pete

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    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 18, 2023

    Hi @Peter242362343z99 this means your NVIDIA GeForce GTX 680 is too old to run DirectX12 (feature level 12) which is a minimum requirement for recent Photoshop builds. The GTX 680 only supports DirectX feature level 11 meaning you will need to upgrade your graphics card to a newer model in order to fully support Photoshop.

    P
    Peter242362343z99Author
    Participating Frequently
    September 19, 2023

    Thanks Kevin, new card for me I guess!

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