Your graphics processor is incompatible

Forum|Forum|4 years ago
November 11, 2021
1 reply
3591 views

Updated to Adobe Photoshop 2022 and got notification - "your graphics processor is incompatible". I use MacBook Pro 2013 Retina (macOS Catalina 10.15.7), with NVIDIA GeForce GT 650M. Is it possible to get latest driver?

macOS

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Ged_Traynor

Community Expert

Hi

Even if you could update the driver, it wouldn't do you any good as Photoshop version 23.0.1 requires a GPU with a minimum of 1.5GB of VRAM, you're system only has 1GB of VRAM

https://helpx.adobe.com/photoshop/system-requirements.html

M

Mareks5E22Author

Participant

Thank you for answer!

Interesting that my MacBook Pro has 2 graphic cards and one of them is 1536 MB...

L

Lumigraphics

Legend

An Intel HD 4000 has only 128mb of dedicated VRAM and what you're seeing is the shared memory amount, the Intel HD 4000 basically uses your system RAM

Also the Intel HD 4000 only supports DirectX11, Photoshop requires DirectX12

The Mac doesn't not implement DirectX, it uses Metal. And some older Mac integrated GPUs are supported, my late 2015 21" iMac Retina has an Iris Pro 6200 that is recognized.

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