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T
tossag
Participant
June 29, 2023
Answered

zoom in/out and panning

  • June 29, 2023
  • 6 replies
  • 465 views

When zooming in/out with ctrl+spacebar thay alway holding the botton even when i release it and stick around until clicking somthing or press esc also happen with panning option with spacebar so annoying after update 24.4.1 version and never fix it until now.

    This topic has been closed for replies.
    Correct answer CShubert

    Hi @tossag curious if:

     

    Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

    Are you using only a mouse or do you also have a graphics tablet/pen?

     

    6 replies

    T
    tossagAuthor
    Participant
    July 2, 2023

    It's work!! I only use mouse.

    Thank you Cory.

      CShubert
      Community Manager
      CShubertCommunity ManagerCorrect answer
      Community Manager
      June 30, 2023

      Hi @tossag curious if:

       

      Go to Preferences/Tools and disable flick panning and overscroll - does the issue still occur?

      Are you using only a mouse or do you also have a graphics tablet/pen?

       

        T
        tossagAuthor
        Participant
        June 29, 2023

        Still not work. I'm on 24.6

         

        It's completely normal when downgrade to 24.3

          mglush
          Community Expert
          mglushCommunity Expert
          Community Expert
          June 29, 2023

          Thank you so much for testing to see if that worked.

           

          Have you tried resetting your preferences? Here is a help doc that will walk you through it. You will want to scroll down to "Manually" and be sure to back up your current preferences in case you want to restore them: https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

           

          Are you on 24.4 or 24.6?

          Michelle

            T
            tossagAuthor
            Participant
            June 29, 2023

            No it's not working.

              mglush
              Community Expert
              mglushCommunity Expert
              Community Expert
              June 29, 2023

              Hi!

              We are sorry to hear you are having this issue. I would like ask you to try something--In Preferences>Technology Previews>click on Deactivate Native Canvas and then restart Photoshop. See if that fixes the problem? If not you can go back and uncheck it and restart Photoshop again to get back to where you were. 

               

              Let us know if it works or if you are still having the issue.

              Michelle

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