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thompsonryan
thompsonryan
Inspiring
January 24, 2021
Answered

Zoom Issue: Parts of image disappear, repeat on edges.

  • January 24, 2021
  • 1 reply
  • 3832 views

I've been experiencing a new issue with Photoshop when trying to zoom in on an image. When zooming in the image is repated around the edges while the center is empty/gray. I've also had larger images not display at all when zooming past 100%. Zooming out to 100% or smaller fixes the issue.

 

Attaching a video of the problem in action.

 

Trying to determine if it's my GPU or a software issue. Any help is appreciated! Thanks.

 

What I'm running:
Photoshop 22.1.0
2019 MacBook Pro 16" 
macOS Catalina 10.15.7

This topic has been closed for replies.
Correct answer thompsonryan

Yes, that did help. I also realized I hadn't updated to the latest relase of Photoshop. I should have done that first! The issue is gone now even with 'Use Graphics Processor' on. I was going to delete this post but I'll leave it in case it helps someone out there just remember to update. lol. 

1 reply

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
January 24, 2021

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

    thompsonryan
    thompsonryanAuthorCorrect answer
    Inspiring
    January 24, 2021

    Yes, that did help. I also realized I hadn't updated to the latest relase of Photoshop. I should have done that first! The issue is gone now even with 'Use Graphics Processor' on. I was going to delete this post but I'll leave it in case it helps someone out there just remember to update. lol. 

      stephenw12338791
      stephenw12338791
      Participant
      February 9, 2024

      Had to say thank you for leaving this up. It helped me out a lot with work this moring. Have the most upto date PS version but needed to turn off the 'Use Graphics Processor' to work on JPGs. Otherwise the image dissapeared with the zoom and the edges were all mirroring and glitching when the image first loaded.

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