Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Zoom style changed, "scrubby" option nowhere to be found

Explorer ,
Jan 29, 2019 Jan 29, 2019

Just like with every issue I have with PS, there are hundreds of people all saying the same thing to fix it yet it either doesn't work or doesn't seem to exist on my program.

Today my zoom stopped letting me simply drag left or right to zoom in or out and now just zooms in to the pixel level as it uses a marque shape. Everything I have read has said to select the zoom tool, go to preferences, stay on the Tools tab and select Scrubby Zoom, but that option isn't even there and it doesn't show up when I search either.

How do I go back to the simple "drag left or right" zoom?

561
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 29, 2019 Jan 29, 2019

Could you please go to Photoshop's Preferences > Performance, Click the Advanced Settings tab and Change the Drawing mode to Basic. Then Close and restart Photoshop and let us know if it helps.

Translate
Adobe
Enthusiast ,
Jan 29, 2019 Jan 29, 2019

Try Restoring Your Tools  > Select "Restore Defaults">Done

(Click on three ...)

Screen Shot 2019-01-29 at 2.07.35 PM.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 29, 2019 Jan 29, 2019

Thanks but that did not work

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2019 Jan 29, 2019

Hi Justin,

When you have the Zoom tool selected, please see on the options bar on top and you'll see the scrubby zoom option, you can check that box to enable it.

Regards,
Sahil

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 29, 2019 Jan 29, 2019

I am so far away from the screen that area looked blank to me. Problem is it is grayed out and I cannot select it

I just selected the Use Graphics Card option under Performance and also double checked that my GPU drivers are up to date and Scrubby Zoom is still grayed out

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2019 Jan 29, 2019

Could you please go to Photoshop's Preferences > Performance, Click the Advanced Settings tab and Change the Drawing mode to Basic. Then Close and restart Photoshop and let us know if it helps.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 30, 2019 Jan 30, 2019
LATEST

I don't know why but it randomly started working again and I haven't done anything. Thanks for offering the help, Ill keep that in mind of it happens again and I'll just mark this as the right answer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines