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defaultrgc9sa2o6glo
Participating Frequently
May 15, 2021
Answered

3D Spherical Panorama camera not fuctioning

  • May 15, 2021
  • 4 replies
  • 7409 views

After updating, reinstalling,  and resetting preferences I still cannot get the 3D panoramic function to work. It's basically a frozen white screen without any 3d functionality.

 

I'm assuming this is some kind of bug on Adobe's end, but would greatly appreciate any help.

 

Right now, I'm unable use the panoramic feature with the latest Photoshop update nad Big Sur installed.

 

Thank you,
Jason

    This topic has been closed for replies.
    Correct answer davescm

    If you are using v22.4, then to use 3D you will need to go to Preferences > Technology Previews > and check Deactivate Native Canvas. Then press OK and restart Photoshop.

    https://helpx.adobe.com/photoshop/kb/known-issues.html

     

    Dave

    4 replies

    digital blue hawaii
    digital blue hawaii
    Participant
    July 22, 2021

    I'm getting same issues. "Davescm" solution worked on my older MacBook Pro2015 but not on my new mac Mini M1 as of today July 22, 2021. I updated to PS 22.4.3. I also tried all solutions above and variation but to no success. I heard that Mac Mini M1s are having a lag on driver support. Seems like nearly a year after it's release this shoould have been fixed.

    chrish85219203
    chrish85219203
    Participant
    June 11, 2021

    Deactivate Native Canvas isn't working for me, all that happens is import 3D panorama from selected layer is then greyed out. Have 'use graphics processor' checked. Same issue in both photoshop 22.4.2 & 22.4.1. iMac Big Sur 11.4. 

     

    Any ideas? 

    davescm
    Community Expert
    davescmCommunity ExpertCorrect answer
    Community Expert
    May 15, 2021

    If you are using v22.4, then to use 3D you will need to go to Preferences > Technology Previews > and check Deactivate Native Canvas. Then press OK and restart Photoshop.

    https://helpx.adobe.com/photoshop/kb/known-issues.html

     

    Dave

      G
      gitetigoudoul
      Participant
      May 21, 2021

      Hello,
      Thanks Dave. Now it works but another problem comes. When I want to replace me on the panorama with the Edit function either it has no effect or the result is like on the joined picture.
      Thanks for helping.
      Marie

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      defaultrgc9sa2o6gloAuthor
      Participating Frequently
      May 23, 2021

      @gitetigoudoul 

      First - is your GPU driver up to date. If not update it. If that does not resolve the issue then I would raise that bug at https://feedback.photoshop.com/ which is monitored by Adobe developers. Give full system details including your GPU and driver.

       

      Dave


      Hi Dave,

       

      I'm actually still having issues, but now with Photoshop recognizing that the Panoramic image is 3D capable.

       

      The Menu only works when the image is titled/gliched upon upload.

       

      If I bring the image in and it's not tiliing or glitched then the 3D menu is greyed out.

       

      It's all still working variably— No issues with the 3D camera once it opens.

       

      Any idea wha tthis could be?

       

      Thank you,
      Jason

       

       

      F
      Fabian5C4C
      Participant
      May 15, 2021

      I am having the same problem with the 3D Functionality, it doesn't move at all it is frozen like you said. 

      D
      defaultrgc9sa2o6gloAuthor
      Participating Frequently
      May 15, 2021

      Adding another screen shot here— Gettina. weird tiling at times— I can revert back to sphericalmap, but 3D doesn't function.

       

       

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