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CS 3

New Here ,
Aug 25, 2021 Aug 25, 2021

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I have a Photoshop CS 3 Disc. 

I need it on my laptop. It will not activate. 

I try to call to activate, it says go to a website. I go to the website. 

They tell me to post here. 

I just want CS 3 on my Windows computer. 

I intsalled it on my work computer less than 4 months ago and all is fine. Now, I just want it on my laptop.

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correct answers 1 Correct answer

Community Expert , Aug 25, 2021 Aug 25, 2021

The activation servers for CS3 were shut down quite a while ago. You can install it, but it can no longer be activated so it won't work.

 

This is software from 2007. That's fifteen years ago.

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Adobe
Community Expert ,
Aug 25, 2021 Aug 25, 2021

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The activation servers for CS3 were shut down quite a while ago. You can install it, but it can no longer be activated so it won't work.

 

This is software from 2007. That's fifteen years ago.

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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Same issue in Photoshop CS6, see this thread and my reply there: https://community.adobe.com/t5/photoshop-ecosystem/photoshop-seriel-number-validation/m-p/12335133

 

If the activation server for old software is really shut down, I hope Adobe will give software update to disable the need of activation.

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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Sorry, I hit wrong button, my reply above was for OP.

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LEGEND ,
Aug 25, 2021 Aug 25, 2021

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Different problems. CS3 is dead and cannot be activated at all.

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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I can't activate CS6 too, so it's also dead now?

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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From the link you posted

"I also got same issue with the Photoshop CS6 serial number, but my issue is about activation. I just changed my PC motherboard and I had deactivated the license key in previous motherboard. But in new PC, I got activation error which the dialog message said "The serial number xxxx is already in use by maximum allowed computers. You need to deactivate another computer within 30 days to use this product"

Nobody here can help you with activation issues, you need to contact Adobe support to have your activation count reset, activation servers for CS6 are still up

https://helpx.adobe.com/ie/contact.html

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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I did, and like I said in my post: "I asked adobe support for help, I was told my license key is valid and good to go, then when I said I still can't activate it, he just told me the software isn't supported anymore and directed me to this forum".

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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The support person was wrong to send to here, you need to explain that you need your activation count reset, if that person can't help, ask them to escalate it to a supervisor, as I mentioned we can't help you here, this is a user to user forum and not Adobe support

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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@Richio0101  I'll tag @J453 to see if he can help with your issue.

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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Ok, I contacted the adobe support again, this time the person managed to solve it.

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New Here ,
Aug 25, 2021 Aug 25, 2021

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How did you get them to fix it? What were your exact words?!

 

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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@Adriane5EEC 

Adobe support will not be able to help you with CS3, as already mentioned CS3 is dead as a dodo.

Maybe it's time to consider moving on, there's plenty of free/paid for alternatives out there that should meet your needs

 

 

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New Here ,
Aug 25, 2021 Aug 25, 2021

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Someone said they were able to get theirs fixed...I am awaiting that reply.
Thanks

 

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Explorer ,
Aug 25, 2021 Aug 25, 2021

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@Adriane5EEC I think what other said is right, CS3 is different product and the activation server is already shut down: https://community.adobe.com/t5/photoshop-ecosystem/locked-photoshop-cs3-activation-cs3-is-dead/td-p/.... For alternative software with perpetual license, maybe you can take a look at Affinity Photo.

 

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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LATEST
quote

Someone said they were able to get theirs fixed...I am awaiting that reply.

By @Adriane5EEC

 

Unfortunately it won't help you.

 

CS6 can be fixed because the CS6 activation server is still in existence.

CS3 cannot be fixed because no CS3 activation server exists any more.

 

Your options are to either upgrade your CS3 Adobe software or find other software.

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Community Expert ,
Aug 25, 2021 Aug 25, 2021

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@Adriane5EEC CS3 and CS6 are two different issues.

 

CS6 activation issues can be fixed by Adobe, often a reset of the activation count is all that is needed.

 

As explained earlier, CS3 activation servers have been shut down entirely by Adobe so,unfortunately, no fix is available. CS3 is a dead product and can no longer be activated.

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