Photoshop 22.3.1 crashing when opening .HEIC photo

New Here ,
Apr 27, 2021 Apr 27, 2021

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I'm trying to open a .HMIC photo on photoshop to add it to a design, however, every attemp lead to a crash of the software. Any solution?

Running latest update of adobe cloud

and latest MacOS Big Sur version

 

Thanks.

 

 

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Crash or freeze, Problem or error

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New Here ,
May 03, 2021 May 03, 2021

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I am having this same problem. I was able to open .HEIC files a few weeks ago in photoshop, now today it opened one but then crashes every single time when opening others. I updated my photohop to the latest version (22.3.1) and it still crashes. I run it on a 2015 mac book pro 10.14.6 Mojave.

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New Here ,
May 29, 2021 May 29, 2021

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I am having same problem on 22.4.1. Cmon Adobe, please!

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