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Samuel 3s3s3
Inspiring
February 19, 2019
Question

Photoshop DEAD ERROR : ERR_FILE_NOT_FOUND (-6)

  • February 19, 2019
  • 2 replies
  • 4320 views

It has been annoyed me quite a while, and it looks like a random error.It only happen when I open an image file, no matter jpg png psd does this too.

It also happen when I had already opened a few image file and closing the image file tab and load the previous image file tab too.

The whole Photoshop page is white but the tools bar is still here and clickable(wtf?).
And it looks like I am the first one to have this problem and google show 0 result on Photoshop ERR_FILE_NOT_FOUND (-6).

macOS Mojave
Version 10.14 (18A391)
iMac (21.5-inch, 2017)

2.3 GHz Intel Core i5

8 GB 2133 MHz DDR4

Intel Iris Plus Graphics 640 1536 MB

Adobe Photoshop CC 2019 20.0.3

Thanks for helping!

This topic has been closed for replies.

2 replies

PECourtejoie
Community Expert
Community Expert
February 19, 2019

Hello, If your case is peculiar, maybe your setup is...

Where are the images stored? Are you running a third party anti-virus or other kind of security software?

can you post the contents of Help>System Info...

February 19, 2019

Hi

Try resetting the Photoshop preferences, video here shows the location of the file on a MAC

Preferences in Photoshop

If that doesn't help try using the Adobe cleaner tool

Use the Creative Cloud Cleaner Tool to solve installation problems